Question about Protron PLTV-32 Television

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Close caption remains on, very annoying

How do I turn close caption off?

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Its in you "OPTIONS" and power settings. If you have the manual, it tells you how to turn it off.
Mastersage

Posted on Feb 19, 2009

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1 Answer

Samsung 6350 smart tv is stuck in closed captioning. tried everything to turn off cc


There should be an option in the Setup menu for CC (closed captioning) to turn it on and off. If it's already off, you're going to need a new Main board. (You might want to try updating the software first)

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If Closed Captioning is being displayed even though the CC option in the TV menu is set to Off , then it is being produced by another device, such as a cable or satellite set-top box. To remove the Closed Captioning from the TV screen, it must be disabled on the device that is decoding the Closed Captioned signal.
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My TV has a black square in the middle of the picture. How do I fix that?


Hi,

Your screen is showing a black picture because the closed caption function has been activated. When this closed caption mode is turned on the screen will display an 80% black picture.

To turn off the closed caption and regain a full screen please follow these steps;

1) Press the Menu button

2) Use the up and down arrows to navigate to Closed Caption

3) Use the right or left arrows to select it.

4) Use the right or left arrows to select OFF

5) Use the up or down arrows to select Finish

6) Use the right or left arrows to save the settings and exit.

You should have your full screen back now minus the annoying black box.

Thanks for using FixYa. A rating is appreciated if the solution has worked for you.

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Hello ccharewicz, After you apply the cc settings do you turn the tv off and then back on. Also have you tried unpluging it from the outlet, sometimes either of these work, if they don't then please post again and i'll continue to look into the problem.
-I look forward to your post

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Remote really?


SOUNDS LIKE U HAVE CLOSED-CAPTION TURNED ON. HIT MENU, GO TO RIGHT TO C.C.( CLOSED CAPTION) AND SELECT OFF, HIT EXIT BUTTON. GOOD LUCK

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2 Answers

Black Box On Screen


Salutations Cranberries,

The annoying black box is usually a feature of the closed captioning called "Text" You should be able to go in to onscreen menu and select caption options. Unless you need to have the closed captioning on for medical reasons, it maybe best just to turn off all captioning options.

Hope this helps.
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Go Ahead. Use Us.

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1 Answer

Black square


you have 2 closed caption setting one in the tv itself and one in the cable box you can only have one on at a time .
turn the one off in the tv.

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the closed caption is not in the menu, it is in the video adjustments color,bright,sharp,ect. get to those adjustments and scroll until you see C.C. turn it off. i had the same problem but my whole screen was a black box,bought a new tv and everything. just figured it out today

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