Question about SanDisk Sansa E280 MP3 Player

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Can not install MTp device

I'm running Windows XP Media Center Edition, version 2002, Service Pack 3 and Window Media Player 11. I have a Creative Zen microphoto and a Sansa clip, but can't get either one to install. When I plug them in the hardware installation wizard starts up, but quits with an error stating 'the specified service does not exist as an installed service'.

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  • 8,596 Answers

The best method of installation is to run the installation CD first, and THEN plug the mp3 player into the computer.

If that fails, I would try downloading the MTP Porting Kit from Microsoft's website - I wouldn't suggest this, except that both of your player's are doing the same thing.

-Tha Mp3 Doctor

Posted on Feb 21, 2009

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Windows media player won't work


Which operating system ? Which version of Media player ?
Though designed with Windows 7 in mind, Windows Media Player 11 (WMP 11) is fully compatible with Windows XP.

The trick is knowing which version of WMP 11 to download.
Different versions of the software exist not only for Windows 7, Vista, and XP, but also for both 32-bit and 64-bit Windows XP.

Additionally, WMP 11 is only compatible with XP if it is using Service Pack 2 or Service Pack 3. Before downloading the appropriate installation file, you will need to verify which version your system requires.

Open the "Start" menu.
Open "My Computer."

Click "Help", then select "About Windows."
This will display a window with system information.

Find the listing that specifies your Service Pack. If you are operating without Service Pack 2 or 3, you will need to install one (see Resources).


Open the "Start" menu and click "Run." Within the text field, type "winmsd.exe."

Click "OK." Select "System Summary."
Find the heading labeled "Item."

Under this heading should be the word "Processor."
The value associated with "Processor" will determine which version of Windows XP you are running.

If the value begins with "x86," you are running a 32-bit version.
If it begins with "ia64" or "AMD64," then you are running a 64-bit version.

Download the Windows Media Player installation file that matches your version of Windows (see Below).
http://windows.microsoft.com/en-US/windows/downloads/windows-media-player

Open the file once it has finished downloading.
This will launch the installation wizard.

Follow the onscreen instructions to install WMP 11.
The program should now run normally.
How to Fix Windows Media Center

Windows Media Center is the home entertainment hub on a Windows computer.
With Media Center, you can play live television, songs, DVDs and slideshows.

It is preinstalled on Windows XP Media Center Edition, Windows Vista Home Premium/Ultimate Edition and Windows 7 Home Premium, Professional, Enterprise and Ultimate editions.

From time to time, users run into issues trying to play audio or video files, or with an extender connected to Media Center.

Extenders are devices that allow you to "extend" the Media Center onto a TV screen or larger display.

The Xbox 360 gaming console is an example of an extender.
Launch Windows Media Center from your computer's Start menu.

Scroll down to "Music" on the Media Center home screen.
Select "Music library."

If you find an empty folder under "Music Library," navigate to the folder on your hard drive that stores your music file and add it to Media Center's library.

If the problem isn't an empty folder, look at the file extension on the music file that won't play. Media Center can't play files with unknown or incompatible extensions.

If you find a questionable extension, skip that file. Click once on another file with a different extension, one you know is compatible with Media Center, and then click "Open" to test if you can play that one.

Media Center will play MP3, CDA, WAV and other music file formats.
Open Windows Media Player from the Start menu if you receive a codec error while trying to play either audio or video files.

If you open the file in Media Player, the codec will download automatically.
You should then be able to play the file in Media Center.

Troubleshoot your firewall settings if a Media Center extender doesn't work.
You'll have a problem using an extender if Windows Firewall blocks it.

Go to "Control Panel" from the Start menu and double-click on "Windows Firewall."
Click on "Allow a program or feature through Windows Firewall."

Click to check "Media Center Extenders."
Click on "Apply."

Check external speaker cables to make sure they're connected if you can't hear any sound. Check the computer's volume settings by clicking on the "VOL+" icon at the bottom right corner of the main Media Center screen to make sure the volume is not turned off or down too low.

You may need to reconfigure your speakers if you're having volume or sound issues.
Scroll down to "Tasks" in the Media Center home screen and select "Settings."

Click on "General" and select "Windows Media Center Setup."
Click on "Set Up Your Speakers."

Follow the on-screen prompts to reconfigure your speakers.

Dec 01, 2013 | Gateway ONE GZ7108 All-in-One Desktop PC

1 Answer

I have a creative zen vision w and have lost my start up cd..running windows 7 on 32bit is there any way i can download this for free.


http://support.creative.com/Products/ProductDetails.aspx?catID=948&subCatID=958&prodID=16424&prodName=ZEN%20Stone&subCatName=MP3%20Players&CatName=Entertainment+Devices+%2f+MP3+Players&VARSET=prodfaq:PRODFAQ_16424,VARSET=CategoryID:948
Copy and paste the above link into your browser's address bar and scroll all the way down to the bottom of the page. On the right hand side is a button that will allow you to automatically update the software for your Zen Stone. If that does not resolve your issue, the last link on that very same page, Starter Pack 1.51.03, his starter pack is updated with the latest software and User's Guide for your Creative ZEN® Stone player and Creative ZEN Stone player (with built-in Speaker). It enables you to drag audio files to and from your player using Creative Media Lite. For more details, read the rest of this Web release note. The starter pack can also be found at www.creative.com/zenstone, and it includes the following:
  • Creative Media Lite (1.51.03)
    Rips CDs, transfers media files and controls your player's volume restriction level.
  • User's Guide
    Provides information on using your player.
Added Features or Enhancements:
  • Enables you to drag audio files to and from your player using Creative Media Lite.
  • Adds an audio playback feature in the Creative Media Lite window.
  • Enables the conversion of unreadable tag properties of audio files in Creative Media Lite.
Requirements:
  • Microsoft® Windows Vista®, Windows® XP Professional x64 Edition, Windows XP Service Pack 2 or later
  • USB port
  • Creative ZEN Stone or Creative ZEN Stone (with built-in Speaker)
Note:
  • To install this starter pack
    1. Download the ZENStone_PCApp_CLI_L4_1_51_03.exe file into your local hard disk.
    2. Close all application windows that are currently running.
Double-click the downloaded file and follow the instructions on the screen. That should resolve any issues you have by not have the original Start up Disk!

Aug 08, 2011 | A D S Creative Technology ZEN Stone with...

1 Answer

When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Music


This will work if you have windows xp (service pack 2) and windows media player 11 you will not need the drivers or installation CD just charge and play.
Both free
XP Service Pack 2 Microsoft Here Media Player 11 Here
Even though if you want the software for your player, Click Here for Official Creative Support.
Note: The first solution works perfect, give that a try, it will be easy for you.
If I was helpful, kindly do Rate!

Jul 26, 2009 | Creative Labs Zen Micro MP3 Player

1 Answer

My brand new zen mozaic 4gb not working


What operating system you are using? it should be 'rollup 2 windows xp for media center 2005' and your player should be 'windows media player 11' then install creative centrale version 1.4.5.0.

hope it works!

May 29, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Upgrade firmware problem zen touch 20 gB


I contacted Creative about a similar problem with mine when I went onto Vista and they advised that I had to update the firmware. The downside they stated was that I would probably lose all my songs. The only way round this is to save them all to a non vista computer and then upgrade and hope you can put them back onto your player. Here is the info they sent me. Not sure if it works as I never got round to it.

I understand that you cannot get the software to work in your Windows
Vista.
With regards to your enquiry, there are two things that you need to
consider, player and the software.

For a proper set up, you should update the player with an MTP Firmware
version using a PC with Windows XP installed.
What is the MTP Firmware?
http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=6773

Ensure that computer has both Service Pack 2 and Windows Media Player
10.
a. Verify SP version, click+Start+Run+type Winver.

Next, update the driver first, once it has been installed, connect the
player then click the MTP firmware program.

Proceed to this link and download the following files needed.
http://uk.europe.creative.com/support/downloads/
just click on the link above then type the filename of the
driver version : JB3MV2_PCWDRV_US_2_01_00.EXE
firmware version : ZenTouchP4S_PCFW_LB_2_11_01.exe
at the search box provided.
download and save them to your folder. Click the program and follow
further instructions during the installation.

For instruction on updating the firmware, please use the link below and
select ZENTouch
http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=4789

As for the software, you maybe required to download and install the
following updates below:
Please view important notes written at the website for further
information.

Proceed to this link http://uk.europe.creative.com/support/downloads/
then type the filenames: CMS5_PCAPP_LB_5_10_38.exe

CMS5_MTP_PCAPP_LB_5_00_36.exe

at the search box provided. Ensure device is attached before you start
the installation.

Sorry it's so long winded and I hope it works.

Andy

Jan 02, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

My PC doesn't recognize my ZEN Vision:M


Make sure you get creative media player organizer 5 and what ever else you need.. You need to go here = http://us.creative.com/support/downloads...

PLEASE LEAVE A RATING !! THANK YOU !

Jun 09, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

HElp!!!!


After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did?
1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

May 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

6 Answers

Creative zen sleek photo not recognized by win xp


I got my Creative Zen Sleek Photo from a friend and everything I did wouldn't let Windows recognize it, but then I got it to work almost magically.

1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here.
http://wp.randyr.net/windows-xp/creative-zen-sleek-photo.html

2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.

----

1. Plug your Sleek to your computer.
2. Open up Windows' Device manager (right-click on "My Computer" and select "Properties". Go to the "Hardware" tab, then click "Device Manager").
3. Locate the entry for "Creative Zen Sleek" in your device list. It should appear either under "Sound, video, and game controllers" or under "USB Devices". Once you locate the entry, uninstall it.
4. Unplug your Sleek and wait a few seconds.
5. Plug your Sleek back in and allow the "new Hardware Wizard" to identify and install the drivers for it.

Mar 01, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Error with Napster


http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(7931),Kb=ww_english_add
To use an MP3 player with online music subscription services, the following is needed:
  • A specific application from the online music service provider
  • Windows Media Player 11.
  • Windows XP Service Pack 2 or Vista. To check the Service Pack version, click on Start, Control Panel and then System.
  • An MP3 player with MTP/PlaysForSure firmware installed. Currently, the following players support PlaysForSure either out of box or with an available firmware upgrade: ZEN Vision W, ZEN V Plus, ZEN V, ZEN Vision:M, ZEN Vision, ZEN Sleek Photo, ZEN Micro, ZEN MicroPhoto, ZEN Sleek, ZEN Touch, ZEN Xtra, and ZEN PMC.

Nov 30, 2007 | Creative Labs Zen Touch MP3 Player

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