Question about Vodavi Starplus SP7314-08 Corded Phone

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Starplus stse voice mail stopped working

Phone call comes into business I transfer to a person extension for their voice mail to pick up and it doesn't it was working yesterday.

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  • bob collins
    bob collins May 11, 2010

    Is this still a problem? I am a Vodavi tech

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  • 448 Answers

Unplug phone system and plug it back in.

Posted on Apr 11, 2009

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1 Answer

Mitel 4025 voicemail never picks up


Before voice mail will answer, the phone has to be programmed to forward to the voice mail pilot number on a busy and no-answer condition. Example, if your voice mail system is on extn 555 then program the phone to roll over busy/no answer to ext 555. (there will need to be a companion mailbox on the voice mail system that matches your extension). Hope this helps.

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I have put a main greeting on my Norstar M7310 phone for all 5 incoming lines, however one of our incoming lines has grabbed a personal message form another extension and callers get that personal message...


You need to know what extension is causing the forward directly to voice mail. Chances are that this extension has ringing lines programmed to it and the forward on busy is to voice mail. ANY PHONE THAT HAS RINGING LINES SHOULD NOT BE SET TO FORWARD ON BUSY. If they happen to be on the phone when a call comes in it will go straight to their personal mailbox.

Aug 09, 2013 | NorStar M7310 Phone

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I have 1 extension that will not go to voice mail. I have tried the *713 and a 2 digit number between 00 and 99 and it still just rings endlessly. When I make an inner office call to this ext... it picks...


What happens when you TRANSFER an outside call to that extension? If that works, you have Intercept issues which is handled with programming. If it still does not transfer, you have CF issues, started by a *710x command for both internal and outside calls.

Carl

Aug 11, 2010 | Panasonic KX-T7633 Corded Phone

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How do I send a call to internal voice mail?


Use feature 986 (transfer to VM) then enter in the co-workers extension number. That will bypass the extension and send the caller directly to his voicemail.

Jun 29, 2010 | NorStar M7324 Telephone

1 Answer

Transfer calls to voice mail


It depends on what system the 7731 is attached to. If it's a TA system, that you dial either 107 or 115 to get to the Panasonic brand voice mail system, you take a spare button from the left side keys and press PROGRAM the spare button and dial 94+107 or 115 then STORE.

Pick up the handset and drop it back down to end programming. Then label the button VTR. When a call comes in, you press VTR and dial the extension or press the DSS (extension) button. You don't press HOLD or TRANSFER, just the VTR button.

It's all on page 158 of the OM http://www.public.carl.airpost.net/Pana/TA-824/200_TA_OM_07-04%5B1%5D.pdf

If you are not using a TA series system, the instructions may be different.

Carl

May 24, 2010 | Panasonic KX-T7731 Corded Phone

1 Answer

One of my extension's voicemail won't pick up.


Hi, make sure that the phone is set to go to Voice Mail, 601 *** ( Voice Mail number) forwards all calls, 602***(Voice Mail no.) is to forward callers to Voice Mail when that extension is busy or unanswered. To clear forwarding 600. I have sent you a link to 1 of our videos on YouTube to help, or take a look at www.abbeytelecom.com

Jan 08, 2010 | Samsung Prostar DCS Phone

1 Answer

CAN'T TRANFER CALLERS TO VOICE MAIL


A Panasonic system and Pana branded voice mail has a VM Transfer key that lets you send a caller to voice mail. It's programmed by picking a button down the left side of the keystrip (CO) and pressing PROG, the button, 94+ the VM extension, and STORE. (In a TA-824 system it would be either 107 or 115).

The TRANSFER button would work if the extension has CF set (All Call or Busy/NoAnswer), but there would be a delay. At the very least, when you tried yours, you were either dialing the VM extension which is probably not vailid because it won't let you transfer to yourself, or an invalid extension.

Carl

Jan 27, 2009 | Panasonic KX-T7730 Corded Phone

3 Answers

Need more rings


You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

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1 Answer

Calls automatically go to voice mail


When you pick up the handset ...do you hear a stutter dial tone? Forwarding or DND might be on.

Oct 16, 2008 | Avaya 5400 Series 5410 Phone

1 Answer

Vodavi phone


I am a Vodavi certified tech. Give me a ring

Jun 27, 2008 | Vodavi Starplus DHS 7312 Enhanced Phone

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