Question about HP Officejet 6310 All-In-One InkJet Printer

1 Answer

Black lines when you fax and copy

This occurs when using the feeder tray on top, does not happen when printing, scanning or coping from the glass

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  • silver4 Feb 19, 2009

    Thank you so much for your help.

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Open up the document feeder and clean the small scanner glass.

Posted on Feb 19, 2009

  • Leroy Elliott
    Leroy Elliott Feb 28, 2009

    Thanx for the FixYa!

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1 Answer

Line through copies


Check the scanner glass. Copier machine ussually has 2 glasses. The small one uses for the feeder, check it if you can find any material sticking on it and clean it with cotton cloth with glass cleaner solution. Please add also some details specially the model of your unit.

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When copying from the feeder the page is fed across a fixed point at the head of the flatbed. Any dirt etc on the glass at this point can present as a dark line running vertically down the printed page. When copying from the flatbed, the scan head is moved down the page so any dirt on the glass will only appear as specs. Try cleaning the glass, especially at the head of the flatbed where the feeder is loading the page to be copied.

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I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
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SCX 4826FN everything that goe in through the top feeder (scans, copies, faxes) comes out with a solid vertical black line on the paper. All other printing jobs that pull paper from the tray are ok. It...


This black line sounds like it is definately coming from the ADF scanner glass. This is the thinner strip of glass that is located just to the left of the large original glass. You can verify this by making a copy from the large glass instead of using the feeder on top. If the copy comes out clean then it is definately the scanner glass. Just clean the glass well with glass cleaner and a soft cloth. This glass is only used when copying/scanning using the top automatic feeder
Good Luck and Thank You for using Fixya.
WheatlandServices

Nov 04, 2010 | Samsung Printers & Copiers

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Printers & Copiers

1 Answer

6310 has a fine black line down the entire length of the page


Need the clean the pinch rollers on the top of the unit. Use a small amout of alcohol on a piece of paper towel. Clean all the pinch rollers and then let unit sit for about 15 to 30 minutes.

Feb 18, 2009 | HP Officejet 6310 All-In-One InkJet...

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The small glass surface at the top of the scanner bed had some gunk on it. I scrapped it off and the line went away! Yay!

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1 Answer

Dark edges


It depends... never use a Reman cart in these machines... only use sharp...especially if the machine is under warranty.

Does this happen when,
Using the Doc Feeder
When making copies from the Glass
Or when you print from a computer (assuming you print from a PC)

If you print something and this happens then it is inside the machine
Probably toner or developer dumping...

Take a few pieces of large white paper and cover the entire glass surface... make a copy is the line there? If so see the answer above... if not then close the top and make a copy with no paper on the glass... is that black line there.. If so then your top needs adjustment...

One more test
If you make a copy using the doc feeder, this black line only occurs when making copies with the doc feed, clean the **** glass, and try again...

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5 Answers

Stripe on receiving fax Brother MFC 7820N


I had the same problem, and I just fixed it.  It was a tiny little black dot which was stuck to the glass where the document feeder passes the paper to.  First you need to figure out where the line is on paper with respect to the paper, and just carefully run your finger on the glass to see if there is something on the glass.  I removed it, cleaned the glass, and anything which I run through the document feeder is now fine.  Hope this helps.

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Copying with page feed results in a vertical line on every page


There must be a strip of glass about one inch wide, next to
the large glass. There is the problem !
Clean that strip thourougly. When you use the feeder the pages
are scanned thru the small strip of glass.

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