Question about Brother Multi-Function Center MFC-3360c All-In-One InkJet Printer

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TROUBLE SHOOTING There was a paper jam and we got all the paper out followed manul. Now it still says PRINT UNABLE 30 SEE TROUBLE SHOOTIIN AND ROUTINE MAINTENANCE CHAPTER IN THE USER'S GUIDE. So i did but its still not doing anything and it keeps coming up. Please help as my mum trying to print work stuff and shes really upset so im trying to help

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I am having a problem as well. I can't use the Fax either. Very difficult to see th jammed paper. Followed all instructions, but unable to clear the jam.

Posted on Aug 15, 2009

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We do have a sheet that is jammed, we are unable to pull it out, we did try from the back, underneath and also opened the front, but unable to pull out the toner and the drum. Please help as soon as...


Hi goldenhor978,

I see that you are having issues with you Brother DCP-7030 All-In-One Printer.

You mentioned that you have a jam in it but could not pull it out and that you have tried all possible options to remove the Jam.

Check this link it has all the information that can help you with your concern, it also has visual pictures to show how and what other options you can do to remove the Jam.

Manual Trouble shooting Guide.

In the manual Go to section IV Appendixes,B troubleshooting and Routine, Error and Maintenance Messages, Paper Jam.

Follow the steps where you can locate the paper Jam troubleshooting for further details on your Query.

I hope that this helps.

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Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
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1 Answer

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I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
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