Question about Sony Playstation 3 (PS3) Console

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Ps3 will not play discs

My PS3 has just stopped in the middle of a film and will not play any Blu ray discs or games now I have used a disc to clean the laser the film played again briefly then froze again now can't seem to do anything.

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  • Anonymous Feb 19, 2009

    when i put a game disc in the system doesnt even recognize it at all. HELP !!!!

  • dmontalbine Feb 19, 2009

    it will not even show that the disc is in the system and a new thing askin for ps1 or ps2 memory stick has poped up where the disc usualy shows to play

  • Anonymous Feb 19, 2009

    i was in the middle of play a game and it froze so i turned it off. however when i turned it back on it wouldnt play and of my games

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You will need the laser replaced.

Posted on Feb 19, 2009

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1 Answer

Not playing blue rays and now has stoped plating games


First make sure the CD/DVD is not scratched or dirty. Get a cleaning kit and use it to clean the laser and disc off inside your PS3. If it won't work after you clean the CD/DVD then your Blu-Ray Diode has burned out (a very common problem with the PS3). The PlayStation 3 uses two different lasers to read a disc. One of the lasers inside is used for standard DVD's and CD's and the other one is used strictly for playing Blu-Ray. The only way to fix your PS3 at this point is to replace that Blue Ray laser. If you do not have electronic repair knowledge I would recommend paying the $150 to have Sony replace it. Your PS3 is under warranty for one year from the original purchase date.

Dec 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Wont play games or films


hi you need a new disc drive you can buy one from ebay which will fix your ps3 follow this link and you will find one http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=270525109684&ssPageName=STRK:MESE:IT

just make sure this is right one for your machine by asking the seller

Feb 04, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

How can i unlock region coding


You cannot unlock the Blu-Ray region of the PS3. You should try and get Blu-Ray discs that are not region locked in the future.

Jul 13, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

Ps3 won't read disc


When Blue ray disk is placed into slot it seems like it is going to work and the screen on tv shows the entro for sony but nothing happens. Controls on controller will not function.

Apr 29, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

Quantum of solace, on blu ray, previews play fine, film wont


Do need the internet, just go into your settings tab on the intro menu for the PS3 and hit system update. Use the via internet option and it finds the newest version...2.70. Takes a bit to download but, when it's done you get to enjoy watching the otherwise $30 drink coaster.

Mar 30, 2009 | Sony PlayStation 3 40GB System

1 Answer

PS3 Wont Play Game OR Blue Ray Disc


reset to the factory default then load ver 2.60(most current). If the system still does not read any discs the laser is bad.

Dec 05, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 Freezes with all blu-ray type discs.


You are Partially right.
Ps3 actually work with 2 different diode laser inside.one is Blue and one is red and both working on 2 separate circuit but with the same coil.i do believe the blue diode is dead or defective and that`s why you are able to read dvd(regular one) but no blu ray dvd or ps3 games.Try to clean your lens or replace your laser and you will resolve your problem

Jun 10, 2008 | Sony Playstation 3 (PS3) Console

6 Answers

PS3 region code


Yes you can.. Blu-ray discs are not region coded.. However if you trying to play a DVD or any other format disc then it would not be possible since these are region coded.. However the PS3 games are region free.. can be bought from anywhere and played anywhere..

Hope this helps!!
~vMOT

Feb 16, 2008 | Sony Playstation 3 (PS3) Console

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