Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive

4 Answers

My external hard drive won't turn on

Light doesn't come on and computer doesn't see it. Tried multiple outlets and still didn't work.

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  • Anonymous Mar 19, 2009

    I can't get the computer to recognize the hard drive (western Digital)

  • Anonymous Mar 21, 2009

    me too

  • Anonymous Mar 23, 2009

    mine used to work and when it did, i would feel a light vibrate and and a little sound. Now there isn't a sound at all and it doesn't vibrate. Plus, my computer cant see it either

  • Anonymous Apr 20, 2009

    can't get the computer to recognize the hard drive (western Digital) exacly the same :(

  • Anonymous Apr 23, 2009

    my hard drive will not turn on. I press the button and nothing happens.

    No fan, no light no nothing, I verifyed the outlet is working and plugged the harddrive from the power strip directly into the wall outlet...nothing!

  • Anonymous May 01, 2009

    My WD external HD worked one week ago and has been sitting in my backpack in my house.  Plugged it in today and... nothing.  No light, no buzz, no vibe.  Squat.  

  • Anonymous May 02, 2009

    Western Digital exernal hard drive will not turn on.

  • siklyrik23 May 14, 2009

    My External Harddrive won't turn on. Dude, I had it for a week, put all my music and videos on their and then it just stopped working. Tried it on 4 different computers and nothing.

  • Anonymous May 18, 2009

    i have the same problem ... external doesnt turn on WTF!!! man....


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4 Answers

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Ok, this just happened to me, my western digital my book studio external drive was not booting up, i could hear the disk spinning, but it would then cut out and the light on the drive was never turning on. i called Western Digital customer support and found out that the proper way to connect a drive is to plug in the power cable FIRST then the data cable. Also, with the My Book Studio Edition you should never have to press the power button, the drive just turns on when you plug it in. Hope this helps somebody...

Posted on Mar 10, 2010

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My seagate freeagent external 500 wont turn on. It was working fine days ago and it turned it off and today i tried using it and it wont even turn on. i tried diffrent plugs and outlets and nothing. WTF!!! No light, No buzz nothing! anybody know how to fix this???

Posted on Apr 16, 2010

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When this happens to me, I can usually fix it by holding down the power button until the light flickers and then it works fine.

Posted on Feb 16, 2010

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Did you find a solution for this

Posted on Oct 26, 2009

4 Suggested Answers

anaesarora
  • 172 Answers

SOURCE: My external hard Drive DIGITAL Research just flashing

most of the time its the pcb which is responsible for not detection of hd in any system
also one should take into account
1 cables should be good
2 powersupply should be good
3 controller card should not be faulty.
4 any primary master slave conflict should be solved.
the suggestions in 1 2 3 4 are essential before testing a hard drive.

later a bootable cd or floppy drive helps to make us do a scandisk
or a fdisk .
if fdisk reports no hdd or fixed disks then one should be vigilant that the drive may have been lost mbr or boot recotds

Posted on Jul 30, 2008

bronk50
  • 27725 Answers

SOURCE: MY COMPUTER WON'T RECOGNIZE MY EXTERNAL HARD

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if your computer came with a motherboard disk the drivers could be on it
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
hope this helps

Posted on Jul 03, 2011

jaibo86
  • 82 Answers

SOURCE: Computer will not recognize one 500 external hard

What OS are u working on? some old ones dont recognize this big hard drives, cant remmember the limit but it was around 300. Try updating ur OS if u are working on windows xp(get it to Service pack 3). I think this problem was fixed at sp2, but just to be sure.

Posted on Nov 02, 2009

  • 77 Answers

SOURCE: I'm having a problem with my SmartDisk external

Some units have two cords one power one data , in the event
that a unit is not recognized its always the data cord , data cord
hooks itself to a computer via its data cord , so two items are
needed a good working 2.0 high speed USB and a good working USB cable , hook your unit up to your computer , reboot your
computer then try looking in my computer for the drive , if the
HDD is in working order its only way to your computer is the cord
or its USB connector , sometimes USB connectors break for no
apparent reason try checking your USB connections with other
items such as flash drives but not items such as lights fans or
headphones

Posted on Jan 28, 2010

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