Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune MAH8700AWW won't drain all the water

My washer is about 2 years old. Washed several loads that day. On the last load code nd came up. Finally got the door open and there was still water inside the barrel (about half a gallon). We cleaned all the hoses, underneath and around the washer. We are not getting a backfill, it just won't completely drain. I'm hoping that because it's not very old that the pump should be ok.? If it is the pump, where is a parts number to call? Guess I don't have to worry about buying another since there is no more maytag. I came from their hometown.

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Please check your drain hose it maybe clogged.

Posted on Feb 18, 2009

  • 1 more comment 
  • Rylee Smith
    Rylee Smith Feb 18, 2009

    Also check the drain filter for any lint and debris. Please see the exploded view of your machine to locate the drain pump assembly and pump filter---

    Maytag Neptune

  • Rylee Smith
    Rylee Smith Feb 18, 2009

    You can also order the pump assembly (if you found it faulty) and filter or any other part of your maytag from the above link by seeing the part and selecting it from the list.

    Please revert for any clarifications.


  • Geet Pr May 03, 2013

    How do you get to the drain filter?



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1 Answer

Maytag washer nd code

The control board is faulty and will need to be replaced. Here is the part to order and it comes with a 365 day, any part, any reason return policy.

Jun 23, 2013 | Maytag MAH8700A Front Load Washer

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I am getting code nd on my maytag neptune washer. how can i fix?

ND code is "no drain" the washer probably has a drain plug/filter on the main pump, more than likely all you need to do is clear debris from the pump.

Jun 20, 2012 | Maytag Neptune MAH9500A Front Load Washer

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Someone put some heavy things in it and it stopped mid-cycle. We removed the heavy objects, and then attempted to drain the leftover water by putting it on "rinse and spin." It never really...

The ND error code on a digital Neptune front load washer. The ND code means 'No Drain' and it is probably just something caught in the pump. Sometimes this is a early sign of the pump going out or a control board issue.

Nov 23, 2010 | Maytag Neptune MAH5500B Front Load Washer

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Matage neptune mah8700aww purchased five years

4 screws takes the front off the washer to find the leak, dryer probably needs drum rollers. If you didnt know maytag went bankrupt for a reason

Jul 28, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My maytag neptune mah8700aww is showing a nd code do i need to replace my pump

I would first check the drain stand pipe to see if it is clogged in any way. You can watch it during a drain cycle, assuming your washer is draining, and see if it backs up in there. The next area I would check is the drain hose itself. Make sure it is not kinked, or blocked either. You can check for blocks by pulling the hose off and running a semi rigid object through it. A close hanger, straightened out will work most of the time. If all is clear, and you are not getting any other codes on your display, then the pump is the next thing to check.

Apr 09, 2010 | Maytag Neptune MAH5500B Front Load Washer

4 Answers

Maytag neptune frontload washer code nd

Yes maam, I sympathize with the situation. The "nd" code on the Neptune is usually a pump related issue. Check the drain line for kinks first, and then the pump will have to be checked. No matter how diligent we are, inevitably hard objects like pins, coins, etc., make it into the washer. Remove the hoses from the pump and using a flashlight, look into the suction port and check for any obstructions. Also check the pump impeller for any broken/missing blades and ensure that the impeller spins freely. If any blades are broken/missing or if you cannot get the impeller to spin freely, the pump is defective. Hard objects that make it to the pump can damage the impeller blades on the pump. Sorry for your trouble and I hope this helped. Best wishes.

Aug 27, 2009 | Maytag MAH8700A Front Load Washer

1 Answer


You will have to clean up drain system in washer. Get the rug pars out. A wet vac is a useful tool here.

May 05, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

What does the code ND mean?

ND - No Drain
Machine control board monitors water level in washer during and at the end of pump out. If wash level does not reset pressure switch, it will see water left in the washer.

1.Check for pump/drain restriction.

2.Check pump operation.

3.Check pressure switch for open contacts.

4.Check inputs and outputs at machine control board.

5.Replace responsible component.

Apr 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune frontloader washed accumulates water

replace water valve if its filling while not being used. if u hear the water in the tub but noty seeing it thats normal they water in them always. as far as mold u can buy some affresh its a cleaner for the frontloads

Mar 15, 2009 | Maytag Neptune MAH5500B Front Load Washer

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