Question about HP Officejet Pro L7580 All-In-One InkJet Printer

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HP L7580 ADF - Pulls sheets halfway then tries to shut down

Hi,
My HP L7580 ADF has started malfunctioning. When I place pages in it (or even just one page), it will pull the first page part of the way and then makes a loud noise and the LCD screen says "Scanner Failure unable to print, scan or copy." then prompts me to press ok. I press "OK" and it says "Shutting Down" and the power button just blinks on and off and it won't do anything else. It doesn't actually shut down. I have to unplug it from the wall to get it to power up again. It prints fine from the computer,and faxes/scans/copies from the glass just fine, but if I try to use the ADF to scan/fax/copy it does the whole shut-down routine. It's no longer under warranty. What do I do?

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  • islandsonata Feb 20, 2009

    My HP L7580's document feeder is also jamming. It only pulls the paper halfway through. It will no longer get any pages all the way through.

  • dankeebler Feb 22, 2009

    exact same problem started this week. Hope someone find a solution., I really like this printer!!

  • Shame on HP Feb 24, 2009

    I've had this problem for ages...I even got HP to replace the unit twice when I first bought it... now their warranty is out of date so I have to use my extended warranty to replace it. The printer is great and the scanner works fine but for $400+ I'd expect the ADF to work... In my mind this is a manufaturing defect...I can;t believe I've been unlucky enough to get 3 lemons!

  • whitefink Mar 04, 2009

    doc moves most of the way to the printhead then reads "jam" leave the paper in there and press 'ok' and viola! the sorry bastard will advance the paper through with no problems. i suspect a poorly designed firmware which can't deal with the unecessarily fast initial feed of the paper past the sensor flags. hp has created yet another turd.

  • Anonymous May 16, 2009

    Same problem with faxing with ADF going half way through. The initial feed pulls in the paper fine-actually it leaves marks on the paper from pulling it so hard but then stops and gets a jam about half way through. We tried leaving the paper in and pressing OK when the "original jam error" came up but just get the jam again without the paper advancing. We have tried all the troubleshooting methods with NO solution. It doesn't make sense why for the price this feature would go bad and there is no way to get to the internal parts easily to fix it yourself. It seems a lot of people have had this problem. Anybody up for a class action law suit?

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 1056 Answers

SOURCE: Scanner Sheet Feeder Malfunction

Change the top pick up roller. Can be ordered through the Dell parts dept. takes about 30 seconds to change.

Posted on Jul 22, 2008

SOURCE: Adf pulls 2- or more pages in feeder.

open the ADF and clean the rollers and wooden cork pad and unplug the machine and press and hold the ON button for 1 min and release the button and plug it bak and it should resolve ur issue........

Regards raj_p5983

Posted on Jan 21, 2009

leroyal
  • 2120 Answers

SOURCE: won't copy or fax, scanner failure

Uneconomical to replace the scanner assy. sorry

Posted on Feb 17, 2009

SOURCE: HP 7180 ALL IN ONE WON'T PRINT

Take it back. It's under warranty. Check scanner is not good

Posted on Mar 10, 2009

  • 214 Answers

SOURCE: My HP C6180 sometimes pulls 2 sheets from the ADF

Get some resin powder ( or similar) rub onto the feed in rollers  they get shiny and don't grip properly. Inkypete

Posted on Apr 21, 2009

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ok this is a very common but critical problem because most of the time you have to replace the complete printer

now how to clear the paper jam issue in the adf:
try to open the adf and then try to clean the rollers on the adf and then try to clean the seperator pad as well
try to follow this link :
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