Question about GE 97985 Mouse

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I have GE mouse H097769 rev2 and i cant seem to get it to do anything but light up on my computer. My operating system is windows vista; is buying a different mouse my only option?

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  • 221 Answers

Try putting the mouse in a different USB port. Also, you can try moving the mouse to a different surface like paper, leather, or wood to see if it responds. Some mice prefer textured surfaces.

Posted on May 18, 2009

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You can download drivers for the mouse at:

http://www.belkin.com/support/download.asp?lang=1&download=F8E825-USB&mode=

The mouse may or may not work depending on your operating system. I do not know if this mouse is compatible with Windows Vista/7 or 64-bit operating systems.

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Try disconnecting the mouse and start again, I suspect a driver issue but with windows Vista that should not happen. But remove the mouse boot up, and try installing the drivers for the mouse before you connect it the the computer. This is a unusual case since Vista normal would detect the drivers automatically for you. Give me more info on this problem.

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What are you using? a laptop or a PC?

If you are using a PC then check that the mouse is connected properly to the slot. Also check the ball inside the mouse, it happens sometimes when its dirty, clean the ball inside the mouse and also inside the mouse(use a small cloth).

If you mouse is wireless then check the battery in your mouse. It might run out of charge. Also check the button which is used to turn on the mouse. It might be jammed.

If its a touchpad there is no solution that I can think of other than buying a mouse.

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Hello,

I have the same problem in Vista, I found a true and working solution apart of droping the mouse to the trash, ok, go to... http://www.a4tech.com/ go to the english version if you dont speak chinese, then find the driver for the mouse model ***-49Z, and there is the solution, GE isnt the builder of this mouse.

Take Care.

HMMxD
Greetings from Mexico.

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It should work on Vista 32-bit. It says explicitly in the manual that it WILL NOT work with 64-bit Vista. I think you're out of luck, dude.

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are both keyboard and mouse communicating with a single wireless devices, or each has it's own? sometime you need to sync the signal to the wireless device. but do this first... ask your sister if the mouse was working before she gave it to you, there is a possibility that the mouse is broken/no working. if it's an optical mouse, the mouse that has lights sensor, make sure it lights up...

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If your mouse manufacturer does not supply a driver for Vista you are pretty much out of luck for now. Vista is radically different from previous Windows operating systems and some hardware manufacturers are having a hard time adapting to it. If you have to have the mouse I would suggest you switch back to Windows XP till working drivers are released.

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