Is this a remanufactured cartridge? if so the remanufacturedr may have neglected to install, or improperly installed the Reset lever? The initial cartridges that came in the printer didn't have them. On the left side of the new cartridge (if you're holding it as if you were going to install) you should see e white lever seated in sort of a half moon slot. this lever should be toward the front of the catridge when it is new and it gets pushed back as the new cartridge is engaged, to let the printer know it is new, and reset the counter. If this is not the case you should get a replacment
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Sounds like the Photo-conductor is going bad. If it's a separate part in your printer, you just might want to change it out. Otherwise it might also be built into the toner cart, and you'll need to get a replacement toner cart. Not usual but, i've seen a few bad toner carts.
The toner is the black powder which the printer uses to turn type and pictures into a printed piece. The drum is the device that actually fuses the image to the paper. Toner cartridges and drums have a service life. Toner cartridges will have say a 3000 sheet capacity. When it is empty you replace it. The drum will have a 10-20,000 sheet capacity. Typically the drum is three to four times more expensive to replace. Many companies will give you a credit for turning them in vs ending up in a landfill. Good luck.
These printers rely on a manual lever on the side of the cartridge to tell the printer there is a new toner cart. The lever has two arms for the 550 (low yield) and one lever for the high yield cart. It sounds like the gears were not reset on the cart. Is the cartridge brand new, or remanufactured? I can give you more info on how to reset the cartridge.....
Yes, the machine will only make single copies if the toner light is on. Was the toner cart genuine Copystar? Or perhaps Kyocera cart? The machine is made by Kyocera and marketed under both name brands, however, the toner carts are different for both machines. I have seen many times that aftermarket carts will not always work properly.
How to fix toner (Magenta) leak in HP4600... I have read and tried everyone methods (dc controller, replacing toner, & adjust paper sheet type) of resolving toner leak. The answer to everyone's problem, is to " check & replace the the two black alienation plates (1.5" wide by 10" long, strips are vertical position, held by 2 phillips screws)" located on the back wall after removing all 4 toner cartridges. I found that the plate had cracked and didn't allow the toner to close properly. I temporary superglued the part back and order a new kit (Q3668-67925 $19.99 + s/h). Problem solved.
This works on several different Brother Printers to get rid of toner/drum empty errors:
1. Open the front cover and leave open while completing the following
steps. 2. Turn the printer off. 3. Hold the 'go' button while
turning the printer on. All panel lights should be on. 4. Release the
'go' button. 5. Press the 'go' button 2 times. 6. Pause. 7.
Press the 'go' button 5 times. 8. The toner light should be off. 9.
The paper light should be on or flashing [doesn't happen on all]. 10. Close cover. The ready
light should be the only light on.