Question about Brother HL-2040 Laser Printer

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Toner light stays on despite replacing toner

I replaced the toner; and go through the reset cycle ( and rocked the toner cart.) but after one sheet, the toner light still comes on and the printer stops working ( the printed sheet looks fine)

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Is this a remanufactured cartridge? if so the remanufacturedr may have neglected to install, or improperly installed the Reset lever? The initial cartridges that came in the printer didn't have them. On the left side of the new cartridge (if you're holding it as if you were going to install) you should see e white lever seated in sort of a half moon slot. this lever should be toward the front of the catridge when it is new and it gets pushed back as the new cartridge is engaged, to let the printer know it is new, and reset the counter. If this is not the case you should get a replacment

Posted on Feb 18, 2009

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