Question about IBM ThinkPad A31 Notebook

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Warning... continued Hi, I don't believe this is a virus and I run Spyware Doctor and Registry Mechanic as well as Virus scan from Avast. This IBM ThinkPad is loaded with XP Pro A 31 Series (Type 2652) P 3U, S/N99, 32P4414. When I say warning ... The whole system goes down and a ble screen appears with while type warning it will dump files and uninstall recently installed ... Also it says if I have not seen this message before reboot. Since I don't know what to do I rebiit anyway. A few years ago this message came up and I had to reframe my system. I installed Verivon software and the message again appeared. I again reformated to day one and spoke to Verizon. The patter is: videos trigger this shut down and NOT ALWAYS! It is fine when I play DVDs but I am wondering if it overloads the video card ... and need updates. Please Help ... I am as I type downloading some updated the=at correct "errors" but I don't see my situation mentioned. I am downloading them in hopes of inadvertently fixing it! Please can you help...I donot believe this is a virus or trogen. Mary

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Hello Mary,

You seem to be getting what is called, the blue screen of death. This blue screen with white text can be caused by many things and I will provide a link for you to read at the end of this post. After reading the reasons the blue screen of death is occurring their should be some links ( on the site i will link you to) to places that may help.


My suggestion would be to start up in safe mode.
To do that you hit f8 on the computers start up. Then log in to the administrators account and un-install any reciently insatlled programs. ( the ones you installed and after received the blue screen of death.

Restart your computer and log in the normal way. Update everything ( even your drivers). And of course restart.

Once you have your computer working fine wiht outh the blue screen of death then add the programs installed one by one till you find which one is causing it.

AFter that feel free to post back wiht your results and I will be glad to help.

http://www.pcstats.com/articleview.cfm?articleid=1647&page=3


That is the link to the website for the blue screen of death.


I hope this helped.

-Ryan

-Please rate

Posted on Feb 18, 2009

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Posted on Jan 02, 2017

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