Question about Microsoft Xbox 360 Console

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X box will not read disk and trying to find out a website to find a laser eye

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It might be easier to replace the drive. But remember the old drive is married to the motherboard and you will have to extract the bin from the old drive and write it to the new one in order for games to be played. We can replace the drive for you if your interested.

Posted on Feb 19, 2009


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Keeps telling me bad disk...the dvd works in another machine. What does this error mean?

Some players are better then others, try a different disc, if it plays then, player is fine, it's just not got a good enough laser eye to read the disc you want to play or laser eye is dirty. You might try cleaning laser ,player to see if that's problem. If it won't play other disks even after cleaning then it's time to replace player. Not sure what type disk your trying, dvd or blu ray, but I've noticed that dvd's play better in blu ray players, they have better laser eye for reading disc.

Mar 05, 2016 | Televison & Video

1 Answer

Our DVD player stops several time during a movie. This even happens on new movies. What can we do about this?

Tries websites like, buy a set that call a DVD or CD disc laser eye cleaner.Used it might help.If still happening than the laser eye itself it is dying and to be dead soon.DVD players that are having laser eyes are dying or don't read DVD or CD disc like say no disc all the time.Are not repairable except replaced the whole laser eye data's reader itself not practical,because u can a whole new basic DVD player just the same prices or even cheaper.These day a basic DVD players u can buy it like $40 brand new at any major box retailers stores like Walmart,Target..extra.

Sep 03, 2011 | Dynex DXUPDVD2 Player

1 Answer

It says loading for a while then cannot read disk...sometimes it will work out of nowhere and then it goes bad again

All the disc u trying to play are original DVD disc and no scratches or dirt layer on it?Laser eye reader could be going bad.Tries websites like, buy a DVD laser eye cleaner and used it might help might not but the the only choices u have.

Aug 26, 2011 | Sony DVPFX970 9 in Portable DVD Player

1 Answer

When I load a disk I get 'Read', then 'No disk'. I have tried several commercial disks, and have tried with each side up. I have looked into the disk slot and cannot see anything which might have been...

If u can't play many of the DVD discs from Hollywood movies,Useally the disc itself the problems or the DVD recorder laser eye it bad.Tries websites like, buy a DVD cleaning kit.Put the disc in follow the directions,clean the laser eye data reader.50/50 chances will solved the disc not reading problems.If not the Laser eye is problems the unit not worth fixing buy a new one.DVD players are not woth the fixing of the Tech. prices.

Dec 15, 2010 | Panasonic DMR-E30 DVD Recorder

1 Answer

The only discs that work with my x box is fuel fallout 3 and left for dead 2, now today we just got gta 4 and borderlands. used, but still in good shape. none will work. and barely another game will. how...

If you have a nearby friend who also has the x box,I would try your games on their system first.It sounds kind of strange to need a laser eye.Usually a laser eye works or does not work.For it to not read a couple but work with a couple others is strange.If you have disassembled it before,you may need to clean the laser eye which is the only time that stuff should really be used and no other time other than person has disassembled themselves.If this is the case,your games will all work on your friends(or gamestop).If only a couple work on theirs too,then it is the games.If they all work on your friends,and you haven't taken yours apart,then it needs a laser eye.Did I confuse you???I am lol. Good luck! Greg
P.S.I used to work on Nintendos full time.

Aug 23, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont read any disks but works for games that are downloaded on the computer and music thats is ripped on it as well! it tries to read the disk but then stops

There are a couple possible problems here... as well as a couple possible fixes, of course, 1 is better then the other.
1. Get your self a can of pressurized air (or use a air compressor with a stream nozel, and no more then 50'ish PSI) and open the drive and blow some air in it to clean it out good. If this doesnt work, Try using a laser eye cleaner disk on it (you can pick one up from any wal-mart or other department stores that have cd players and or cd disks) if that dont work, the other possibility is alot worse. 2. if the above doesnt work, you will need to either contact Microsoft (if your xbox360 is still under warranty) and tell them whats wrong, either they will send you a box, or you will have to send it in your own box to them if they say to. (get a flat rate box from USPS) and they will fix it or replace it, if it is covered by the warranty of the machine. If not, Find a place that specialize in fixing video game counsels, and tell them what the problem is, and get it to them. (Its probably either the eye is damaged, or, if it makes alot of noise when trying to read the disk its probably the motor that moves the eye is either shot, or something broke between it and the eye)
Remember: As soon as your xbox 360's case is opened by anyone other then microsoft, the warranty becomes void. That is, if the warranty tape is ripped, or no longer attached to the box.

Mar 09, 2010 | Microsoft Premium System for Xbox 360

2 Answers

When I go to play a dvd, a clicking noise is heard and the movie will stop playing. With some dvds I cannot play them all as the noise begins immediately. What can I do???

Sounds like the laser head that reads the disk is getting lost and trying to search for the track. This is often caused by a dirty laser head or dirty disks, try using a cleaner disk (available at Wal-Mart or just about anywhere) Follow the package instructions and clean the laser head see if that cures it.

Sep 15, 2009 | Emerson EWD2203 DVD Player/VCR

1 Answer


Is it all of your disks or just that one? If it is just one disk then you should try and clean the disk. If it is all of the disks then you may have a dirty laser eye and need to get a dvd cleaner, I personally recommend the phillips brand dvd cleaning kit. It should be a disk cleaner and a cd/dvd cleaning system for the laser eye. It usually runs under 15 dollars. If this doesnt work then your system is shot and you should replace it.

Mar 28, 2008 | Sony PlayStation 2 (PS2) Console

1 Answer

Disk wont spin

are you a cute blond? i give you alot of credit, but your going about it wrong. need to know if there is red/blue coming out of the laser. the laser focusing (moving up and down)
3.the spindle height has to be at the correct height for the laser to read the disk (thus spinning it) and the spindle also had had problems with this unit. (you can clean it up )
4. once it spins the disk it has to read the TOC (table of contents)which means it has to move to the inner most part of the cd
5 send me you name address and if your busy friday! lol

Feb 07, 2008 | Sony PlayStation 2 (PS2) Console

3 Answers

Suddenly X bo x sysytem will not read disks

Allright this has happened to me in the past but yes your most likely right its probably the laser. and im really hoping you didn't truly try to clean the laser otherwise you now have to go out and see if your problem is the laser if not by you attempting to clean now is the problem

Feb 09, 2007 | Microsoft Xbox Console

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