Question about Webroot Spy Sweeper (spysweeper) for PC

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When computer is first turned on, pop up shows webroot not activa

Webroot internet security essentials program

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  • My reply is May 11, 2010

    What does pop up say?

  • Peter Steiert
    Peter Steiert May 11, 2010

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  • Master
  • 4,806 Answers

Hi there.
Its just a reminder that you have to activate the software either by a product key or online, webroot will not work properly until you have done this.
If you don't want the program at all, uninstall it.


Good luck and thanks for using Fixya!!!

Posted on Feb 18, 2009

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Posted on Jan 02, 2017

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1 Answer

Error message


What type? Please describe. However is the error is upon installation here are some tips:

The Windows Installer Service is required to install Spy Sweeper/Webroot AntiVirus 5.8 or Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essential 6.1. However, by Microsoft's design, the Windows Installer in not available in Safe Mode. On rare occasions Safe Mode installation is still desirable, so Webroot has engineered a method to make this possible. This method uses a file called "SafeCore.exe".

If the installation is performed using "Safe Mode with Networking" and an active internet connection is available, the Version Guard feature of our installer will automatically download and run SafeCore.exe. No action on the part of the user is required. Otherwise SafeCore.exe will need to manually be placed in the same folder as the standard Webroot software installer.

(Example: if the installer file is already on the Windows desktop, copy SafeCore.exe to the desktop as well, and then run the Webroot AntiVirus/Spy Sweeper/Webroot Internet Security Essentials 5.8/6.0 installer to begin the installation process).

To obtain a copy of SafeCore.exe, please first check what version of the Webroot software you are trying to install. Right click on the installer and choose Properties, and then click on the Version tab. A File version will be listed.

  • If the file version is 5.8.1.55, please click SafeCore.exe to download the SafeCore files specifically designed for 5.8.1.55 and place it in the same folder that the installer is located in.
  • If the file version is 6.1.0.128, please click SafeCore.exe to download the SafeCore files specifically designed for 6.0.2.22 and place it in the same folder that the installer is located in.
  • If the file version is different than the two listed above, please contact Webroot Technical Support for an alternative option.

If the computer you are trying to install on does not have a network connection, it may be required to transfer this file from one machine to another using removable media such as a USB drive or CD-ROM.

If installing Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essentials 6.0, the Backup Component may not install completely in Safe Mode since it contains components that require the Windows Installer Service to install completely. You will need to re-run the installation in normal mode to activate the Backup component.

Feb 21, 2011 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Uninstalled old version of webroot spy sweeper and no internet


try another internet browser. if that won't work post a comment and i will see what else could be the problem

Jun 28, 2010 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

My webroot spyware and firewall is driving me crazy. It is constantly interfering with everyday operations such as starting up aol and other programs. It keeps asking permission to allow waol.exe...


Are many users what had this staff of problems with Norton. So my idea is to change it in Avast from http://www.avast.com...first uninstall Norton,restart computer and install one of the versions what have Avast

Mar 06, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Wen i do an online backup with webroot essentials


uninstall and use malwarebytes its much better for spyware and download avira for anti-virus and use this link for online backups

Feb 07, 2010 | Webroot Spy Sweeper (spysweeper) for PC

4 Answers

I am trying to uninstall webroot spysweeper with antivirus but cant find it to remove it, what should i do?


Under normal circumstances, like any other Anti-Malware software, Webroot will protect itself. You cannot randomly shut down its service. You cannot use most external uninstallers.

Always try to uninstall it using Add & Remove Programs first (on XP) or Programs and Features (In Vista and 7), or the uninstall link in All Programs on your start menu.

If you are not able to find it in any of these places, get the official cleanup utility from Webroot directly at:

http://download.webroot.com/SSCCleanup.exe

This utility is made to cleanly shut down and clean up Webroot SpySweeper, Antivirus, and Internet Security Essentials and will even remove itself when it's done.

Dec 21, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot problems


I just went through this this afternoon, I spent 8 hours removing and updating and loading McAfee and running it too.

Webroot is a bad program, it is hard to remove and some of the componets just cannot be removed unless you do a search for the file and then delete it....if you need a certain dll then the anti-virus should detect that and remove or quarantine it.

I would suggest that you remove Webroot, and install another anti-virus program...I swear by McAfee, it removed over 30 problems or quarantined them, it works and is well worth the money spent....If you have Comcast, it is FREE to download on all of your computers in your home....just part of the internet service.

PS...Uniblue registry booster is no good, and another one that is hard to remove...it has spyware too.

Aug 01, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Shows not activated when computer turned on


Regardless if you installed from a disk or downloaded online, there should be either a registration or activation key in order for it to work. Look on the box or check your email (spam folder possibly) to see if you can find it. Let me know if this helps or not! :)

Feb 18, 2009 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Removing webroot spy sweeper


This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Webroot Spyware Question


Hi kn21_83

Your SpySweeper program functions by viewing incoming programs requesting access to your computer, referencing them to a built-in definitions file that updates regularly, and granting permission or red-flagging potential spyware programs. So, the definitions file is very important for the program to work properly.

I recently had a customer's computer display the same error message, and the way I was able to work-around it and make the SpySweeper program work properly was to uninstall it completely, ensure that there are no other anti-virus programs that might interfere with SpySweeper's install (if you have norton for example, manualy disable it for the duration of the install), and download the most current version from the internet rather than your disks that came with it.

Now, there could be other things involved, such as a malicious program interfering with how SpySweeper functions. In that scenario, restoring your OS is usually the fastest method of restoring functionality to your machine. Hopefully it is not a virus infection, but if you run out of ideas to resolve the issue a restore is a simple fix that guarantees success.

May 07, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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