Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

2 Answers

Computer freezes, won't let me do a restore system either.

After downloading Norton 2009 update, computer froze at various times during use. I can't restore the system or remove programs. It is simply frozen. Cannot even do a control, alt, delete to turn it off.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Better solution. Once you are into safe-mode you MUST uninstall Norton's product. Norton software, such as the Internet Suite and antivirus are power-mongers. My HP slowed to a crawl after I installed these softwares. It was so bad that it took 15 minutes to boot up. Checked and cleaned up everything, nothing works. I reinstalled the entire Windows and not HP works like a charm.

Posted on May 20, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Restart your computer and hit F8 and go under Last Known Working Configuration and that should fix problem and if not go into safe-mode and if you have bought Norton delete Norton's and reinstall

Posted on Feb 18, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ge24nu30 drivers



WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL.

http://www.kitchentablecomputers.com/static.php - rules


Only work inside the computer case when the power has been switched off and disconnected. Never open the power source.


Some of the below steps recommend removing physical parts within the computer.

While in the computer it is highly recommend that you be aware of ESD and its potential hazards


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question / exclamation mark ? ! or a red X right click to update driver or select properties general troubleshoot
if your computer came with a motherboard disc the sound drivers could be on it

Rather doing a driver hunt which can take hours


http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html

Windows XP/Vista/7/8


it might take some time being a freeware driver solution

Note: it will find all of your outdated drivers


This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.


also at cnet

http://download.cnet.com/2000-20_4.html

on the home page you should see a search tab just type in what you are looking for


IE: Motherboard name sound drivers.


Place a tick in either windows software or all software box.


You might have to try a few times to get it right.

Apr 02, 2014 | LG GE24NU30 Black USB 24X Super-Multi...

1 Answer

Video card has a problem because windows cannot load the drivers (code 31)


Error code 31 is an error displayed in the device manager when the drivers are messed up. "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)." This code will appear when the graphic card drivers are having issues.Protecting Drivers

To protect your computer system and drivers, always create a restore point before downloading or updating any program.
Right click "My Computer" and select "Properties."
Look under the "System Protection" tab in the System Properties popup box.

Click on the "Create" bottom to set a Restore Point when the computer is healthy and running well. Good computer maintenance means setting a point once a month.

Name the point with a phrase that has meaning to you, like "before driver update."
If a corrupt driver sneaks onto your computer, this Restore Point might be your last defense before you have to re-install the entire operating system.
Viewing

This error code will only appear in the Device Manager.
Right click "My Computer" and select "Properties" from the menu.

Click "Device Manager" and expand "Display adapters."
Right click on the graphics card and choose "Properties."

Under the "General" tabs is the Device status notification box.
This is where the error message will appear.

Driver Update When you're updating or downloading a graphics card driver, the drive might not install properly. Corrupt files will cause drivers to not load and the message will appear.

In the case of downloaded driver problems, remove the offending driver and re-install from a different download.

Open "Device Manager" and find the problem graphic card entry.
Right click the device and pick "Uninstall" from the menu.

Reboot the computer to force the system to try to restore the driver.
System Restore
When there are major issues with the graphics card drivers, a system restore is one option to fix the problem.

Open up the "Start" menu and type "System Restore" in the run box.
The computer looks for any entry containing "System Restore."

Click "System Restore" under the Programs listing.
This will start the program, and you can restore the computer back to a point when the graphics card drives were working.

Click start control panel administration tools computer management device manager scroll through all of your devices
If you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
If you computer came with a motherboard disk the drivers could be on it.

Rather doing a driver hunt which can take hours

http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.

Mar 18, 2014 | Dell OptiPlex 745 Desktop/ Mini-Tower/...

1 Answer

Lost driver cd for hp deskjet F2840


Which operating system ?

Click start control panel administration tools computer management device manager scroll through all of your devices
If you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
If you computer came with a motherboard disk the drivers could be on it.

Rather doing a driver hunt which can take hours

http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.
also at cnet
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for

IE: Motherboard name cd drivers.

Place a tick in either windows software or all software box.

You might have to try a few times to get it right.

Feb 24, 2014 | HP CD Drives

1 Answer

Dk834a driver free


Click start control panel administration tools computer management device manager scroll to sound video and game controllers you might see a yellow question / exclamation? ! mark or a red X Right click to reinstall drivers

If your computer came with a motherboard disk the drivers could be on it
or you might download slimdrivers.

Rather doing a driver hunt
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8

Note: it will find all of your outdated drivers

This is afree driver solutions
which will automatically search for and find the correct driver

You will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.

It might take some time being free

also

http://download.cnet.com/2000-20_4.html

Just type in what you want or need be specific you might have to try a few times to get it right.

Tick in either the all software or the windows software box.
IE: Motherboard name sound drivers

Dec 31, 2013 | HP CD Drives

1 Answer

Failure to boot


Hard Drive Issue.
Error Code Biohd3 issues can arise from a variety of computer errors usually originating from corrupt or missing registry files.

Other contributing factors could be ActiveX errors or malicious software such as malware and spyware.

These types of problems are the consequence of not properly maintaining your system.
If left unchecked these problems can result in critical system errors, freezes, and even a total system failure.


BIOHD-3 means the diagnostic program has encountered errors with the hard drive attached to port 3.

It appears that your hard drive is bad.
If you can get your PC to boot up then do so and get your data backup to external media if you already haven't done so.

You will need to use your HP recovery disks when you install the replacement hard drive.
If you don't have a set of the HP recovery disks then you will need to order a set from HP.
or
Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Reboot the computerAs the computer is booting repeatadly press the F8 key as the computer is booting

If done properly the user should get to a screen similar to the below screen.

Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu

Use the up and down arrow keys to move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the virus restart again

Use the up and down arrow keys to move the highlight to your choice.
select safe mode with networking download anti malware and microsoft security essentials

http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus

anti virus and malware

http://windows.microsoft.com/en-US/windows/products/security-essentialsonce you have your computer running or you could do this in safe mode

Press windows button and in the search type msconfig go to startup tab and uncheck those you dont want to start.

Scroll to the bottom toolbar bottom of screen right click you can select task manager applications also processes you will see whats running on your computer and ticking over you might still have a virus

If you see something running that you does not need to be running select end now then you might you might uninstall that particular program

and some unnecessary programs

you should also check leads from motherboard to hard drive for secure dust free connections

Click start control panel administrative tools computer management disk management right Click on your drive select properties click tools you should see click check now

click start tick in both boxes this will schedule to on restart
do not have any input while chkdsk utility is in progress any might damage your computer

also you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/

then defragment your hard drive

adding more ram is the best way of speeding up a computer
If you're not sure if a module is right for your system use the

Crucial Memory Advisor tool for a list of guaranteed compatible modules

You should always ask for a guarantee on compatability before purchasing any ram and buy working pairs if possible.

you might have to many programs running at the same timeputting to much strain on the CPU
Try uninstalling a few unnecessary programs.

this should speed up your computer

or you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System

Configuration utility Installation restore points that occur before you install a program or a service
you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly.This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK.

2.On the General tab, click Launch System Restore.

3.Select Restore my computer to an earlier time, and then click Next.

4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.

5.Select a system checkpoint or an installation restore point, and then click Next.

6.Close all other programs.

7.To start the system restore, click Next.

8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.

Dec 06, 2013 | HP PAVILION DV4000 SERIES 100GB HARD DRIVE...

1 Answer

Haier laptop driver


If
your computer came with a motherboard disk the drivers could be on it.


Click
start Control panel administrative tools computer management device manager
scroll to cd/dvd rom drives + to expand could be a yellow question or
exclamation mark ? ! or a red X right click update drivers




Rather doing a driver hunt
which can take hours







http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html


Windows XP/Vista/7/8




it might take some time being a freeware driver solution


Note: it will find all of your outdated drivers




This will automatically search for and find the correct driver you will have to
update every driver individually once you update you might be asked whether you
want to restart or make a system restore point.



Click no to both of these then continue updating each driver free then restart
once all of the drivers have been updated.


also at cnet


http://download.cnet.com/2000-20_4.html


on the home page you should see a search tab just type in
what you are looking for

IE: Motherboard name sound drivers.

Place a tick in either windows software or all software box.

You might have to try a few times to get it
right.

Nov 12, 2013 | CD Drives

1 Answer

How do i reset a dell inspiron 8500-laptop. its so slow and freezes all the time


click start right click on my computer you should see your drive usually C: select properties click tools check now tick both boxes automatically fix files and scan for and attempt recovery on any bad sectors or you could tick one box and wait until its finished then return and tick the other box
then select check now start should schedule this task when restart

do not do anything while the chkdsk utility is in progress any input may damage your computer
also download a computer opimiser
http://download.cnet.com/toolwiz-care/3000-2086_4-75610754.html
Freeware utility
Speed up slow PC with system checkup, system cleanup, system speedup, and other optimization suites.

also uninstall some unnecessary programs that might be slowing your computer up
if this fails to fix the problem

Restart your computer now as soon as you hit the power button keep on holding Alt key & keep on tapping F10 key Alt+F10 it will open the recovery console select full factory restore and follow on screen instruction

(Note:this will erase all datas on the computer)


During the boot process you will see on the screen to press a certain key to enter setup
Press and hold that key during the boot up process to enter BIOS using the arrow keys you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart

if you need more help with this post a reply

hope this helps you

Jan 19, 2012 | Dell Inspiron 8500, Inspiron 8600,...

1 Answer

NO DRIVER. cannot play any cd


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

If your computer came with a motherboard disk the drivers could be on it.

Rather doing a driver hunt which can take hours


http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html

Windows XP/Vista/7/8


it might take some time being a freeware driver solution

note: it will find all of your outdated drivers

This is a free driver solutions.


This will automatically search for and find the correct driver

you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.

Hope this helps.

Apr 06, 2009 | LG CRN 8245B (CRN-8245B) Internal 24x...

2 Answers

Caught a trojan worm and need to repair or fix my computer but dont have disk to restore to factory settings or to reset it will resetting or restoring to factory settings cure the worm


Malwarebytes will kill the worm. It's the best I've ever worked with, never failed. It's free to download, then download and click run. Update it before you scan your computer. (very simple from the update tab once it's installed)

But to answer your original question, you can format your hard drive from the repair disk, then reinstall windows and you will be worm free. Brand new with none of your old files, but worm free.

I always recommend cleaning instead.

Mar 20, 2009 | Compaq Presario 2100 and 2500 ,NX 9000...

Not finding what you are looking for?
HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive Logo

Related Topics:

272 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP CD Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Josh Whitehead
Josh Whitehead

Level 3 Expert

1146 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Are you a HP CD Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...