Question about Maytag Neptune FAV6800AW Top Load Washer

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Maytag Nepturn TL FAV6800 Grey spots/debris on clothing

I first noticed small pieces/specks of a grey substance adhering to the interior stainless steel wash tub after completing a cycle. If I removed them with my fingernail while still moist, they would scrape off easily and had an oily texture when squeezed. If the grey substance was left to dry on the stainless tub, it would harden and I had to scrape and scratch to remove. The next load of whites I washed had these specks on all the clothes. Some I could scrape off while others left a grey mark on the clothing. I cleaned the tub as per manf. instructions and ran another load of whites only to find the grey substance on the clothing again. Has anyone experienced this? Any ideas on the source/cause?

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  • Anonymous Mar 27, 2009

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Hello davidsonrepl,

I was waiting with someone with more experience to post back on your issue. I haven't experienced this issue it but I would not rule out a transmission seal failure causing your oily grey substance in the wash tub. If you want to investigate further you can get the Service Manual from here

take a look at page 38 and on and see if you feel OK with a tear down to the transmission.

Posted on Mar 01, 2009

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It should help to clean the bowl out for you.

If the bowl is really caked with the scrud you may need to get an authorised service person to take the machine apart and use a high pressure hose to clean it off.

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