Question about HP Photosmart C3180 All-In-One InkJet Printer

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I have a HP C3100 print cartridge cradle cannot move

The print cartridge cradle cannot move."
Please turn device power off. Check device for a paper jam or other obstruction. There is nothing in the way that I can see. I have to repeatedly turn off the printer and restart it which will work for one time and the problem starts all over

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  • delta22ya Mar 27, 2009

    same problem..........duhhhhhhhhh.........that's why I selected the "same problem" tab

  • mlay09 Apr 01, 2009

    ditto - is it time for a new printer? Do they only last 2 years?

  • Anonymous Apr 09, 2009

    Same problem

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I'm glad to see that I'm not the only one who has had this problem without a solution. I found that by moving the print cartridge (with the power on) all the way to the left, closing the door, powering it off, then powering it back on, then doing the test print (cancel and color start copy key), it would print. Had to do this 2-3 times. Then tried printing a document and it printed. So far, it 'appears' to be working OK. Hope it keeps working, otherwise I will just have to get another printer...

Posted on Dec 20, 2010

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Posted on Jan 02, 2017

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Here is the procedure to change the ink cartridge
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good luck:-)

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This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

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