Question about Konica Minolta bizhub 350 All-In-One Laser Printer

1 Answer

ERROR CODE C0096 - BIZHUB C350

HI -

I HAVE AN ERROR CODE - C0096 - WHAT DOES IT MEAN?

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  • Anonymous Feb 25, 2009

    I had the same problem I opened the door where the toner is and it reset itself

  • Christine Bid Jan 04, 2012

    Thanks Kristy- awesome, made sure the toners were secure and my machine also reset itself. Saved some $$ on a service call :)

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  • Contributor
  • 51 Answers

2.6.19 C0096: Image Transfer Belt pressure/retraction failure
2.6.20 C0098: Fusing Pressure Roller pressure/retraction failure
Relevant Electrical Parts
1st Image Transfer Retraction Position Sensor (PC12)
1st Image Transfer Pressure/Retraction Motor (M11)
Control Board (PWB-MC)
Step Action
WIRING DIAGRAM
Control Signal
Location
(Electrical
Component)
1
Check the M11 connector for proper connection
and correct as necessary.
— —
2 PC12 I/O check PWB-MC PJ3MC-6B (ON) 6-B
3
M11 operation check PWB-MC PJ5MC-1~4
(Pulse Output)
6-C
4 Change PWB-MC

Posted on Sep 03, 2009

  • Darek Goral Sep 03, 2009


    2.6.19 C0096: Image Transfer Belt pressure/retraction failure

    2.6.20 C0098: Fusing Pressure Roller pressure/retraction failure

    Relevant Electrical Parts

    1st Image Transfer Retraction Position Sensor (PC12)

    1st Image Transfer Pressure/Retraction Motor (M11)

    Control Board (PWB-MC)

    Step Action

    WIRING DIAGRAM

    Control Signal

    Location

    (Electrical

    Component)

    1

    Check the M11 connector for proper connection

    and correct as necessary.

    — —

    2 PC12 I/O check PWB-MC PJ3MC-6B (ON) 6-B

    3

    M11 operation check PWB-MC PJ5MC-1~4

    (Pulse Output)

    6-C

    4 Change PWB-MC

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2 Suggested Answers

Joed911
  • 4338 Answers

SOURCE: my 350 bizhub has error

Toner Suction Fan Motor (M11) Failure:



M11 connector is on the Mechanical Control Board (PWB-A),

Also check the Power Supply Unit (PU1)



Mechanical Control Board Cover

1. Remove the Upper Rear Cover.

2. Remove the Rear Cover.


3. Remove five screws [1] and the

Mechanical Control Board Cover [2].

4. Unplug the all connectors.

5. Remove five screws [3] and the

Mechanical Control Board [4].

NOTE

? When replacing the Mechanical

Control Board, be sure to replace

the EEPROM.


? When the Mechanical Control Board

has been replaced with a new one,

check the ROM version and

upgrade the firmware to the latest


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


Posted on Jul 01, 2011

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Konica minolta c350 error code c-0096


If your copier models is Konica minolta Bizhub C350 reset the error code:
Turn OFF the copier.
Press and keep pressed the Utility key and turn ON.
Keep pressed the Utility key and wait will Trouble reset message displayed.
Release the Utility key and touch the message.
Turn OFF the copier,wait 1 minutes and turn ON.
If the code persist enter in the service mode,select counter,select service call condition and read the trouble code description to lacalizate the truble.
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Erroe code


You post a wrong printer nr, you must have bizhub C350 not bizhub 350, beacause 350 doesnt have that kind of code.
In Bizhub C350 that code means:
C12C0: Hard disk recognition error
You have the following options:
- reinstall the hard disk
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or as a last chance change PWB-MFP

good luck

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