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Saeco Spidem Villa not dispencing water or steam. Need Help!

I have tried to descale but cannot get anything out of the wand. The pump pulses for approx 15 sec. then the red light comes on.

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Mine just wont heat up... no hot water.. have only had it for a week... what can i do?

Posted on Apr 25, 2009

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Yes it sounds like the pump is clogged with scale.

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I am looking for a manual to de-calc and clean in Saeco Vienna superautomatica sup 018


Descaling Saeco Automatic espresso machines SAECO VIENNA SUPERAUTOMATIC MACHINES:
SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
Descaling Single Boiler Home espresso machines (HOME SINGLE BOILER ESPRESSO MACHINES)


Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution.
3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes.
4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes.
Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through.
5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty!
6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.


Feb 28, 2011 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

The water output on my Spidem Villa was decreasing so I descaled it (I've done this before). No it will not dispense any coffee or water/steam at all. Apparently some of the scale deposits are lodged...


Hi
The first place I would check is the steam wand. Remove the pannarrello (loosen the cap all the way and pull down on the bottom. Leave the cap and seals on the wand). Clean the tip of the wand and check to see if that cleared the blockage.

May 19, 2010 | Saeco Spidem Villa

1 Answer

My Saeco Spidem Villa leaks after it despenses the coffee. Have attempted to clean descale to no avail. Any suggestions?


Take out the grounds box and the brew group. At the back there is an opening. If grounds get in the opening, it can't drain. Get some hot water in a squirt bottle and flush out that opening at the back ... this may end your problem with leaking after dispensing

Apr 05, 2010 | Saeco Spidem Villa

1 Answer

Will not dispose water or steam


If you cant get water or steam but the coffee works fine then, you need to check the end of the parnello and the steam wand, they might be blocked, if not the blockage is higher.

Mar 07, 2010 | Saeco Spidem Villa

1 Answer

Saeco S class Incanto Classic was working, but now no steam at all. The pump sounds like it is trying to pump, but cuts out after a coupl of seconds, hot water light comes on, red water light flashes, and...


Check the end of the steam wand and parnello, if both are clear, then descale machine, that might unblock the tubes feeding the booster boiler and the steam wand if it doesn't then you will have to do it manually.

Mar 06, 2010 | Saeco Incanto Classic Espresso Machine

1 Answer

New Saeco Villa Espresso won't Prime


check your steam wand and you can check does water get true to the pump,maybe you have air in hous

Aug 29, 2009 | Saeco Spidem Villa

1 Answer

How to descale Saeco Spidem Villa


Hi
Don't use vinegar. Its only 5% acid at full strength and if you mix it with water a lot less. It also leaves an after taste for about 2 weeks. Use descaling powder or other products especially made for espresso machines.
Remember, it is better to descale more often than not enough.
1. To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Once it is dissolved, place the tank back on the machine, and then turn the machine on.
2. If you just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. Longer is better. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
3. Repeat step #2 for your machine. Do this until you have consumed the entire water tank of solution (approximately four to five cycles). (I do it at night before I go to bed and let the last cycle set in the boiler till morning.)
4. Remove water tank and rinse it with fresh water.
5. Refill water tank with fresh water and place it back on the machine.
Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is no need to let it set.

Mar 17, 2009 | Saeco Spidem Villa

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