Same problem for almost everyone! The camera itself works... But I believed is not compatible with some PC... It works on my old laptop(XP) doesn't work on my PC(XP)... weird!!! I'm tired of it! I dont recommend this product from MICROSOFT!!!! Don't waste your money for this piece of junk!
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Re: won't work for yahoo messenger...
See section B. Yahoo
Messenger in the info below to setup the Audio & Video. Also send this to your family
and friends so they have there computer setup properly. Web Camera’s have to be
setup on the program they are to be used with.Just installing the camera on your computer does not set it up to
broadcast on messengers or Skype.
Each program has Options that have to be setup in order for
the Audio and Video to function properly.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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you have to go into the "macromedia flash" settings and "allow" the webam to be used by yahoo messenger, whilst in yahoo messenger itself. If that doesn't work have a look at the webcams actual software
If you see a black screen when broadcasting your webcam: There may not be enough light in the room. If so, illuminate the room appropriately. Your camera may not be functioning properly. Try your camera with the manufacturer's software. The correct camera may not be selected by Yahoo! Messenger. To change your camera source: 1. Click the "Messenger" menu in Yahoo! Messenger and select "Start My Webcam." 2. Click the "Messenger" menu in Yahoo! Messenger and select "Preferences." 3. Click the "Webcam" category. 4. Click the "Camera Source" button. 5. Click the pull-down menu and select the desired camera. 6. Click the "OK" button. If you see a black screen when viewing a friend's webcam: Check the status message at the bottom of your viewer window. If it says "Stopped," the person broadcasting has stopped broadcasting images. Ask the person to resume broadcasting and try viewing again. If the person is in fact broadcasting and you still see a black screen in your viewer, ask them to check their camera and take the webcam compatibility test.