Question about Avaya IP Office 4690 Speakerphone&Extension Mics 700289838

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Need to know if caller id can be manipulated in an avaya system?

We are currently setting up a new avaya system and the customer wants to have the out going caller id only show the main line number. So if the secretary calls out on line 2 it will only show the line 1 number.

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That is something you have to set up with the line provider. Partner can not send caller ID information

Posted on Feb 20, 2009

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Caller id partner


To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:
  1. In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
  2. Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
  3. Select the Button Programming button. The Button Programming window appears for the selected extension.
  4. Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
  5. Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
  6. Select the Caller ID Name Display button.
  7. When you are finished, select the OK button.
  8. Repeat steps 5 to 7 to program other buttons for this extension.

May 22, 2014 | Avaya Eurostyle 18D Corded Phone

1 Answer

Can we have caller ID on the 3158-05


The Avaya 3158-05 does not have a display. It can't show the Caller ID information from the telephone provider. The Avaya 3158-07 PARTNER 18D or the 34D will display Caller ID information if your system is connected to a telephone line. (One of these modules: 206EC, 308EC, or 400EC, is required. If you have a T1 line, you can't get Caller ID.)

I hope this helps.

Cindy Wells

Sep 17, 2013 | Avaya Partner 18 Telephone 3158-05

1 Answer

AVAYA 5410- want to turn Caller- id off


Do you have access to Manager? You can tag the incoming call which does not show the caller ID of a call until the call is answered.

Jul 27, 2010 | Avaya 5400 Series 5410 Phone

1 Answer

I have caller id on my avaya phone but I don't know how to find the call log. How do I access the call log for caller id?


You need to do Admin programming to tell the system to log the calls (#317 & #318)

Then you need to put a log button on a lighted button (Feature 23)

Jun 25, 2010 | Avaya Eurostyle 18D Corded Phone

1 Answer

Partner 18d caller id checking


It should say "Calls" on your display. If not, the caller ID log is not set up.

Jul 08, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Turn off caller id


Unfortunatly the only way to do it is to take line access off that phone and have a button call pickup to access ringing line. In this scenario extension wont ring Reffer to programming manual on support/avaya.com Cheers

Jun 10, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Caller ID not displayed


check the settings on the PBX , Caller ID has to be set -up correctly on the PBX , ie T1 needs to be configured to pass the caller ID to the PBX and to the phone

Mar 16, 2009 | Avaya 4610SW IP Phone

1 Answer

Do not know how to look through the caller id


You have to have a few programs already set. In admin programming, you will need to set #316, #317 and #318. Then you need to program a log button on the phone, which is Feature 23.

When you hit the log button, you then will see the options to scroll through the calls.

Dec 15, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

Caller ID


the 7406 will not store any call information. Anything stored would be in the system memory, The newer sets ( 2400) have that capabilty. user guides are here

http://www.getempire.com/services/manuals.htm

Aug 28, 2008 | Avaya Definity 7406D+ Corded Phone

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