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Shredder does not pull in paper to be shredded.

Previously cleared feed slot with small knife. Motor is on in all 3 positions but will not shut off. Does not pull in paper to be shredded.

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You might be putting to much paper into the shedder
try putting 3or 4 sheets at a time and put a little oil on the blades

Posted on Feb 20, 2009

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4 Answers

My shredder has the sound like it is working, but it is not shredding.


From your description, it sounds like when you insert the paper the motor turns on, but the paper is not pulled into the shredder, indicating the two shredder cylinders are not turning. The most likely cause of this is a stripped (missing teeth) main nylon gear. These can be replaced but require some effort.

Apr 17, 2014 | Royal Office Equipment & Supplies

1 Answer

Only runs in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Dec 13, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

Runs only in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Nov 06, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

Shredder is jammed


hello. follow these steps:

  1. Turn the shredder off at the wall and unplug it. You DO NOT want to be poking round in those sharp blades and have it accidentally switch on!
  2. Take the top off the shredder and place it on a big piece of newspaper, or somewhere you can easily sweep up mess.
  3. Begin by getting a pair of tweezers and taking pieces of paper from one end of the shredding blades. This will loosen it up and give you more room to get the rest out.
  4. Carry on tugging the strips of paper out. It helps if you don't just pull a clump, but wiggle it from side to side. This will get the whole strip out, not just the top.
  5. If any pieces are curled round and you can't free them, cut them with the knife and then tug them out.
  6. Once it's mostly cleared, put the top back on and switch the shredder on. Put it on Reverse mode so it will spit the last bits back up for you to remove.
  7. If it's clear, continue shredding!

[edit] Tips
  • Remember to wiggle the paper, not just pull.
  • Shake it occasionally to get smaller pieces of paper out of the blades.
  • Try not to jam it in the first place (avoid loading a lot of paper or thick sheets of newspaper).
  • Use oil paper or performance oil to lubricate the blades on a regular basis. For an office shredder, medium to heavy usage can require lubrication as often as every three days.
  • To prevent the shredder blades from dulling, remove paper clips and staples before shredding. Shredding CDs and DVDs also cause premature wear & tear. Use the Disc Eraser (www.DiscEraser.com) if you have sensitive discs.

[edit] Warnings
  • Always turn the shredder off at the wall and unplug it! You don't want shredded fingers!
  • Be careful with the blades - they are sharp and you could cut yourself.

[edit] Things You'll Need
  • A pair of tweezers
  • A small, sharp knife

Oct 23, 2009 | Office Equipment & Supplies

1 Answer

Shredder does not pull in paper to be shredded


If it doesn't accept the paper, more than likely the gear coming off of the motor has broken teeth. I think for this model you have to call the manufacturer. Good Luck!

Feb 18, 2009 | Office Equipment & Supplies

1 Answer

Ran hesitantly for 4 or 5 shreds Then would not shut off.


The feed switch located in the feed slot is jammed,you may be able to clear it with a small knife or screw driver.(just make sure to unplug the unit first)

Please rate this a fixya with the blue button below.

Feb 08, 2009 | Shredder SH2006PB

2 Answers

Aurora as1015cd


Some shredders have optical sensors with a dark sensor LED on one side of the slot, and a clear transmitter LED on the other. You will most likely have to disassemble the shredder housing to clean them.
MAKE SURE TO UNPLUG THE UNIT.
Generally you will find screws on the underside of the shredder unit, with one screw covered by a "warranty void if broken" sticker. Remove these screws, separate the housing, and clean the optical sensor pair with windex or isopropyl rubbing alcohol. If your shredder has a CD slot, it may have its own sensor pair. Be sure to clean both pairs of sensors, as the CD sensors seem to be the ones that have the most trouble because of small aluminum debris.

May 12, 2008 | Office Equipment & Supplies

1 Answer

Turns on when paper in slot, but won't pull it through to shred.


must disassemble feeder unit. you will find many bits of shredded paper to pull (push) out with a long narrow tool like a crochet needle.

Jun 19, 2007 | Royal AG10X Shredder

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