Question about IBM ThinkPad A31 Notebook

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Warning screen comes up and warns my files will be dumped and to uninstall newly installed .. BUT nothing has been installed? I believe this is related to video card it appeared immediately after playing a video attachment in an email and has happened before in same situation (immediately after viewing a video but shut down in middle of video clip.) I suspect I need updated drivers but don't know what! This is a ThinkPad XP Pro A 31 series (Type 2652) Please help! Mary

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Ok, you're description is a bit fuzzy, but it sounds like a Warning Box pops up and warns that _______ files will be dumped ________ and to uninstall newly installed ________ (software/hardware).

At first thought, it sounds more like a virus or malware than a real warning. What exactly does it say in the Warning and are you SURE that the email you opened and played a video from was sent by a friend AND the friend actually says they meant to send it to you? Malware could easily send itself to you inside an email with a video in it from a friends email account.

Also, updating drivers probably isn't the issue if it happens when you are not watching that video.

Update and run your antivirus program and maybe post some more specifics. Thanks

Posted on Feb 18, 2009

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Posted on Jan 02, 2017

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Warning... continued


Hello Mary,

You seem to be getting what is called, the blue screen of death. This blue screen with white text can be caused by many things and I will provide a link for you to read at the end of this post. After reading the reasons the blue screen of death is occurring their should be some links ( on the site i will link you to) to places that may help.


My suggestion would be to start up in safe mode.
To do that you hit f8 on the computers start up. Then log in to the administrators account and un-install any reciently insatlled programs. ( the ones you installed and after received the blue screen of death.

Restart your computer and log in the normal way. Update everything ( even your drivers). And of course restart.

Once you have your computer working fine wiht outh the blue screen of death then add the programs installed one by one till you find which one is causing it.

AFter that feel free to post back wiht your results and I will be glad to help.

http://www.pcstats.com/articleview.cfm?articleid=1647&page=3


That is the link to the website for the blue screen of death.


I hope this helped.

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