Question about Kenmore 30 in. 42701 / 42702 / 42709 Electric Cooktop

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My Kenmore cooktop will not heat properly, all 4 burners. They turn on and heat a little bit, but the burner on lights do not light up and the burners do not heat to full temperature. I closed my oven door and something flashed; my oven is still working.

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Hi my name is mark, a service tech needs to check the voltage to the cook top. you will probably find improper voltage. check data plate for proper voltage should be 208v or 230v depending onwhere you live.

Posted on Mar 11, 2009

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So when I try to light one burner - it lights up. After 20-30 seconds, there is stlll a clicking sound then the burner goes off. I cannot figure this out, can anyone help? Really appreciate it. Thanks


It probably has a flame failure device..
This is to cut off the gas if the flame goes out..
When you light the burner, the flame heats a sensor which keeps the gas on, if this is faulty, the gas will go out.

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1 Answer

All 4 electrodes spark when only one is turned on


Electric gas igniters sometimes get stuck in one position causing a clicking sound. The clicking sound that you hear is the electric arc that is pulsing from the igniter conductor (wire) to ground (the gas burner). It receives power from the electrical outlet that the stove is plugged into.
Residue from food and sometimes cleaning products may be preventing the igniter from producing a spark (Arc) to the base of the burner. This is a common problem that occurs when the stove has been cleaned or food is allowed to build up. Make sure that the igniter and the burner base are clean and dry. This will help with proper operation. Oven cleaner and a small tooth brush may be used to accomplish this. Another problem with ignition may occur if you have too little (touching) or too much space between the igniter and the base of the burner; it will prevent the burner from igniting. You should only have a little more space than the thickness of a nickel between the burner base and the igniter. A good "blue" arc from the igniter to the burner base is optimal. If this doesn’t work, you may need to replace the electric igniter module. Good luck.

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1 Answer

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Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101

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1 Answer

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Make sure the little tiny flash holes are open. They allow a little bit of gas to seep out so the igniter can light the burner. If you can light the burners with a match, check those holes.
If yours are the "sealed" type burners, make sure they are not a half a turn out (180° around)

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1 Answer

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There are a series of holes in the burner leading down from the main flame area to the pilot tube, ensure the holes are not plugged/restricted.

Feb 11, 2009 | Kenmore 30 in. 42701 / 42702 / 42709...

1 Answer

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1 Answer

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Hi,

Initially, it could either be:
  • open heating element (most likely);
  • open temperature limiter (least likely);
  • faulty/loose connection/wiring (a possibility).
Please confirm that it is a Whirlpool RCC3024 Electric Cooktop.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

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Burner light does not go off on Amana AKT3040


Sounds like a short in that particular burner circuit. Usually when the light stays on even after cool down the heat sensor is bad. This is inside the burner. If your getting white smoke the burner switch could also be shorted out.

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1 Answer

Knob not working and some burners not heating


The switch under that knob is bad.  It's called an infinite switch.  As far as the elements go, first thing to check is for proper voltage (220) to the cooktop.  Let me know what you find.

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2 Answers

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the "hot top" indicator lamp is switched by a contact on the plate cut-out. sometimes this cut-out is available as a separate part but often must fit complete plate. by plate i mean the bit that gets hot!

Mar 28, 2007 | Kenmore 30 in. 42701 / 42702 / 42709...

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