Question about Lexmark X2690 All-In-One InkJet Printer

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Ink level reset button for Lexmark X2690

I have a Lexmark All-in-One X2690, insteading of purchasing new ink cartridges, I opted to ''refill'' them, however, the Lexmark software is telling me that ''cartridges installed are not compatible''. They are the very same ones that were in it first, I only removed them to fill them. Have I damaged the unit? Is there any way of using these two fully filled cartridges?

New at this ''refill'' option.

Connie

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  • clhuntling Feb 19, 2009

    Thank you Steve, I've learned "what NOT to do" with this particular unit. I took the cartridges into Walgreens, they did say that they cannot refill the Lexmark cartridges #4 and #5, so foolishly I made the decision to purchase the "refill kit".



    That's what happens when ya try to save a buck eh? LOL.



    I am please that it didn't do any damage to my unit as it is still under warranty.



    Thanks again

    Connie

  • Anonymous Feb 20, 2009

    can not reset ink level

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There really isn't. Lexmark's 'official answer' that I have seen is this:

Genuine Lexmark inks and cartridges are perfectly matched to the printing system to ensure that every document produced is of the highest possible print quality, providing long-term dependable service from your Lexmark printer. Using incompatible inks in an attempt to extend the life of a genuine Lexmark cartridge beyond its recommended usage can cause failures in several different areas of the printer. Any such damage to your printer caused by refilled ink cartridges will not be covered by your Lexmark printer Warranty, Extended Warranty or Service Agreement.

If the error message stopped you from using the refilled cartridges, you shouldn't have damaged the unit in any way.

Steve

Posted on Feb 18, 2009

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1 Answer

I refilled my Lexmark cartridge but it continues to say I need to install a new cartridge. The printer model is x2670.


Hello there,

The reason why your Lexmark printer keeps on telling you to install new cartridge because the printer have ink cartridge detection. Meaning it will detect whether that particular cartridge is an old one or not.

Each Ink Cartridges have its code and it will be registered to the printer once you have connected it. The printer will assume the ink level and once it is empty, that particular Lexmark Ink Cartridge will be registered to your printer as an empty ink cartridge and needed to be replace with a new one.

I would suggest getting a genuine new cartridge instead of refilling the ink cartridges.

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Had the cartridge filled instead of buying a new one. I was told at costco that the printer sometimes shows low ink when it's filled to check the manual there is an option that needs to be changed. I...


Some menus on the X8310 and X8350 are repeated in the Copy Mode, Scan Mode, Fax Mode and Photo Card menus.
If you press the Menu button while in any of the above menus, two ancillary menus will be listed, Maintenance and Device Defaults.
To select either of these menus, press the check mark pattlnk_442006_155-selects.gif at the center of the navigation keys on the printer.
Maintenance Menu options View Ink Levels Clean Cartridges Align Cartridges Print Test Page Reset Defaults
Device Defaults Menu options Set Date and Time Language Country Copy Paper Photo Paper Photo Size Button Beep Power Save Timeout Caller ID Pattern
---
The ink levels should reset when the ink jet cartridge is installed

Another thing which is mentioned at their support site is quote:
If you have refilled the cartridges you got along with the printer, you can't reset them. 23 and 24 are not meant to be refilled. They are what Lexmark call "return program cartridges"- they can't be refilled, you can send them back to Lexmark ( that's why they are called "return cartridges"). You need to buy either 23A and 24A or 34 and 35, those cartridges are refillable.
Here is a link to Lexmark, with a list of cartridge compatibility for your printer:
http://lexmark-cartridges.com/cfv2/printer.php?lang=uk&partner=&productName=x3550


If you find my answer helpful, please vote. Thank you!

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Refilled my lexmark cartridges but still dont work


14 and 15 won't work after refill. You can only refill 14A and 15A.
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1 Answer

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Jun 28, 2009 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

Lexmark printer always want a new cartridge


What you need is to reset the ink level:
1) Goto the Lexmark Solution Center application.
2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own.
Hope this help.

YBC (/\)

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-Mustafa

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1 Answer

Lexmark printer always want a new cartridge


What you need is to reset the ink level:
1) Goto the Lexmark Solution Center application.
2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own.
Hope this help.

YBC (/\)

Feb 18, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Printer cartridge is a refill and does not seem to be recognized


Maybe you can try to reset the black ink level 1st. To reset the ink level:
1) Goto the Lexmark Solution Center application.
2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own.
Hope this help.

YBC (/\)

Dec 23, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Ink level reset


if you are useing a refilled cartridge , ink cartridge has a chip built in that must be reset, if you look on line you can purchase a reseter. if you use a new ink cartridge it will show a full ink level

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