Question about Netopia 2247NWG-VGx Wireless Router (2247NWGVGX)

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Cant connect to my wireless network

Ive replaced my router with a new one. I am trying to connect to my wireless internet. My computer is asking me for a network key. How do I find the network key?

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You have to connect to the router's Control Panel. Here are some directions in connecting to your router's control panel then setting up the encryption to a more secure type:

In order to secure your connection you need to gain access to yourrouter's control panel. To do this we go toStart>Programs>Accessories>Command Prompt. From here type in:ipconfig
Press ENTER to execute the command. A list should bereturned listing some IP Address. Look for the one associated with,"Default Gatewaty."

Here is a picture.

Afterward openyour Internet Browser (Internet Explorer, Firefox, etc...) and type theIP Address associated with the default gateway into the address field ofthe browser. DO NOT add www. or .com. Afterward press ENTER or click GOas if you wanted to visit a website.

Here is a picture.

Once you'reat the control panel you will probably be asked to log in. If you do notknow your login details you can always try the default. To find theseyou can either search your router's user manual or head to the onlinesearch engines entering your router's manufacturer's name, the router'smodel #, and the words, "default password" into the same search requestto bring up the default login credentials. For example:

Linksys WRT54G default password

Here is a picture.

Ifyou still can't manage to log in to your router's control panel youwill have to contact the technical support department of your router'smanufacturer asking them for assistance in resetting the login user IDand password of the router.

Once you manage to log in to your router's control panel. Look for anything hinting Wirelesssecurity or Wireless settings. Once found, look for the region whichcontrols settings on wireless encryption. You will want to encrypt your wireless connection with the WPA-PSK authentication method using the TKIP encryption. If there is no such option, just use WPA encryption.

Afterward use a pass-phrase to make a wireless securitypassword, or just make your own password. Make sure to write down thepass-phrase and/or the password as you will need it to connect to yourwireless connection at a later time (This is your Wireless Encryption Key). After you save your settings inthe router control-panel your Wireless Internet Connection should be secured.

Let us know how everything turns out and if we can assist you further.

Posted on Feb 18, 2009

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  5. Connect your Internet modem to the router. The cable plugs into the router jack named "WAN" or "Internet". Turn on your Modem.
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Hi, please perform the steps below to configure settings on the router:

Please follow the steps on a computer connected to the router so as to check the network key:
1. Open the browser (Internet Explorer, Mozilla Firefox or Safari).
2. Access the router usually by typing 'http://192.168.1.1' or 'http://www.routerlogin.com' in the address bar.
3. Login to the router with the Username as "admin" and Password as "password" (please note that Username and Password are case sensitive).
4. Click on Wireless Settings (under Setup) from the left menu.
5. Check if WEP (Wired Equivalent Privacy) or WPA-PSK (Wi-Fi Protected Access Pre-Shared Key) is selected under 'Security Options'.
6. If WPA-PSK is selected, copy the code entered in the passphrase.
7. If WEP is selected, copy the code entered in the key that has been checked.
This is the code required for connecting the wireless computer to the router's wireless network.

In some cases, for security reasons the passphrase might show as asterisks. In this case type a new Password and click apply. You will then have to use the same Password for all the wireless devices connecting to the network.
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Let me know if you need any fruther help.

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Limited or no connectivity indicates that the computer cannot acquire a valid IP address. This is due to incorrect network key you have entered. We need to check the correct WEP key in your router's setup page. Here are the troubleshooting steps we recommend you try:

Note: You need to use a computer hardwired to the router to check the wireless settings.

1. Please open any web browser like Internet Explorer or Netscape Navigator.
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3. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

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4. Click on Wireless Settings under Setup page.
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6. Scroll down, look for the Security Options and check whether WEP (Wired Equivalent Privacy) or WPA (Wi-fi Protected Access) is selected.
7. If its WEP is enabled, copy the value of the selected Key number. If WPA is selected, take note of the Passphrase.
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Tip: As an alternative to typing in the SSID, you can use the Network tab to view the available wireless networks. Double click on the desired network.

c. Click the Apply button to activate the connection.
d. Enter a name for your profile (e.g. NETGEAR to Home Network) and click the Save Profile button to store the current settings.

Note: The above procedure applies only if you are trying to connect to a wireless network with no wireless security.

If the computer is using Windows built-in wireless program to manage the wireless adapter, please follow the steps below:

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a. Please right click on the Wireless icon on the right lower end portion of your computer. Then click on to View Available Wireless Networks.
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a. Please right click on the Wireless icon on the right lower end portion of your computer. Then click on to View Available Wireless Networks.
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