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When you call them up, be sure to have the product name, model number, part number; this should be on the bottom or back of the sub, it starts with a 8 and is usually 9 numbers; and they may ask for your operating system, but in this case that's not quite relevant.
The Logitech is a little tricky. You need to carefully pry off the white bezel around the speakers and then pry away the grills. Under the grill you will find four screws holding the two speakers, and four screws set deep in holes.
Undo these eight screws and the front will come off.
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Taking it to a repair centre would be the best thing to do, or asking them whether it's worth them looking at it. With the price of electronic goods these days, unfortunately the customer is better off financially replacing the item rather than paying the cost of repairs.
Go to nearest computer store, ask them if they can give you the address of Logitech service center in your area.If one store does not help, go to 2 -3 more.
Another option , try searching in google maps for logitech service center in you area, this might sound stupid but works in some cases.
ok what computers model u have ill get sound card drivers using limewire to play back music sucks use windows player 11 dl from windows update doinga custum scan then add software to left list so u get new stuff in windows what computer moodels do u both have ill help u get sound going with windows xp corect
I figure is a 5.1 speakers? if so, tell me if your sound card model is one for 5.1 speakers. then according to manual for set speakers on the Logitech, you put the cables, usually
Green, Black, Orange and Blue. for Mic.
then test on the sound card program for sound test.