The monitor has not been used for two years and was in storage. It will not power on. The green light is lighted on the power adapter. Pressing the on button has no effect either when the monitor is connected to a Macbook or not connected.
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With any monitor, check the following to determine if the issue is MONITOR related or COMPUTER related.
1. Verify the monitor is receiving power - use a known good power outlet and plug it into the monitor
2. Samsung monitors have a light on the power button - are you getting any color light from this? Orange means it is in "stand by" mode and is waiting for the PC to send it a signal. Green means the monitor is getting a signal from the PC and the monitor is on.
3. With the monitor on, press the buttons on the monitor to bring up the OSD (on screen display) that changes the monitor settings. If you have a green light on the power button and press one of these buttons (AUTO works best), this will display the monitor adjustment options on the screen.
If you see the on screen adjustments, your monitor is working and the issue may be with your PC. Move the monitor to another PC and verify the monitor is working correctly.
IF you don't see anything on the screen and the power light is green, the monitor has failed.
This could be the lights that illuminate the screen have failed (something that happened to my Samsung Syncmaster monitors after about 6 years of use) or the screen has stopped functioning. In either case, replacement parts are hard to find and a monitor swap is likely.
hi, extremely common problem for dell 17 in monitors. the capacitors and transistors on the power board internally have gone bad. to get repaired, it may cost 40-50 at a shop. i have repaired these in the past and they always come out well for at least 3 more years. may want to find another monitor though. if you would like steps on how to repair, let me know and i will find my old repair threads to give to you.
This is a problem with the power supply unit inside the monitor, there is no easy way out here. If you keep on using your monitor like this eventually it won't switch on no matter how long you wait. Keep on using it like this for the time being without switching off anything but ultimately you will have to take it in for repairs or otherwise purchase a new screen..
Yeah, I called Dell yesterday, and they said it was a problem that I could not fix myself. Whether that's true or not, I don't know, but my monitor was still under warranty, so they shipped me a replacement right away. I already got it this morning.