Question about Apple iPod nano

1 Answer

Have ipod 5th gen. 20gigs.. it is frozzen or something???

Was working fine..turned it off..1/2hr later it was froze..
pressed center and menu got the apple then center and
the bottom button..i can get the apple..then an explanation point and a sad ipod..won't charge..nothing
but the apple and than a sad ipod with explanation point.
can u please help...thk jcp

Posted by on

  • jprehoda Feb 18, 2009

    the computer won't reconize my ipod..i tried using

    another usb cable and usb slot...still getting the sad ipid with explanation point...ant thing else to try

    thanks jcp

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  • 20 Answers

You might want to plug it into itunes and update/format the whole thing. You'll loose whatever's on there unless you're able to use "expod" or some other ipod-2-comp software, but if you can't get it to start at all, you'll end up loosing your media anyways. I'd try that, see if reformatting and updating firmware will help.

Posted on Feb 18, 2009

  • precious79
    precious79 Feb 18, 2009

    Hmm. =( I'm sorry I'm not much help here. You can take it to an apple store and they'll do a full diagnostic on the ipod, see what's going on. People say you can't download a virus to an ipod but when you use limewire, it's easy to. It could be that problem. I used limewire once to get this song my brother loved, but it was a faulty mp3 and I ended up having to reinstall mac os. It was a virus.

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