How do i set up my fax and dsl using the same phone line. i have a single dsl filter, and i keep having to unplug the phone line and plug in the fax to send a fax. since the fax isn't always plugged in, i can't receive faxes. someone mentioned a double dsl filter. can i go buy a second single dsl filter? where do all the lines go?
You can buy a splitter to put on your line so you can run both devices. They sell them at the dollar tree big lots and everywhere else usually, and range from .59 to $2. as far as another DSL filter ask a friend neighbor or co-worker if they have or had dsl and have an extra filter. If not then you can pick them up for a couple of bucks at radio shack
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Fax machine operation can be interrupted by DSL lines, however, because the DSL signal is also transmitted through phone wiring. This can result in a loss of data in the fax if steps are not taken to prevent it. Fortunately, this is not a difficult thing to fix.
Items you will need
Unplug the fax machine from the phone jack. Step 2
Plug your DSL filter into the phone jack. DSL filters are specifically designed to eliminate interference from the DSL line on your phone line. Step 3
Plug the fax machine into the phone line jack on the DSL filter. You can now use your fax machine and DSL line at the same time without risk of data loss or interference.
The first thing I can suggest is you connect the unit to a known working regular unshared/non dsl phone line.
Check for dial tone.. if you get one.. place the unit in auto answer and call it using a cell phone etc.
If that works.. send a test fax.. at least you will know if the unit functions as designed.. chances are it will.
You do not mention if your DSL is via a Splitter (usually at the NID box) or filter.. or both however it sounds like a filter. A lot depends on how your phone outlets are wired.. if they are Daisy Chained.. you need to check every single filter and every single wall plate connection.. There are three basic wire routing techniques.. also known as Topology.. without knowing your style it is hard to diagnose.. regardless..
Some faxes are more likely to fail to any type of line "noise" than others.
You may need to replace the splitter.. or filter(s) or both..
I have seen broken wires behind the wall plate and even at the NID box on the side of the house. Often these wires appear connected until you examine them closely.
Again.. if you are not sure how the place is wired every jack should be tested. Even had lightning burn a needle sized hole in the phone line once causing a lot of line noise.. especially when it rained.
Disconnect the modem from the line and try the fax.. if it works.. you may have a faulty modem or a leaky port.. so to speak.. which would introduce line noise or interference to the voice line.
Finally as simple as this sounds.. check all he settings on the fax machine.. especially the tone/pulse setting. Obviously it should be set to tone.. these settings should not have changed.. but if it lost power.. worth checking.
Your problem is more than likely a DSL equipment related issue or a termninal connection issue then a fax machine problem.
You might try a DSL phone filter to eliminate extraneous noise on the digital line. My digital phone line had constant, repetitave clicking noise until I installed a DSL filter. Have you tried calling your fax number from a cell phone to see if there is noise on the line and or if the fax will pick up?
Most likely cause is you don't have a dsl filter on your fax line. Without the filter, your fax machine's modem can't discern between a dsl signal and a telephone signal Since the telephone line coming into the building is now carrying a dsl signal, a filter is necessary to receive/send faxes.
U need to make sure the phone line is working. Hook a single line phone to the line, and hear whether tone is available, notices also is there any noise on the tone, this may affect the line condition. Make sure u plug the phone line to the "LINE" port.
If no tone on the line, then u need to check with the telco...
If u have DSL modem ..u need to have a splitter for the fone line.....and then....the connections need to be right...
Phone line to splitter -splitter to Fax mech(Line Jack)...
Make sure ur answering Mech rings are set more than the fax mech...i.e (if ur answering mech is set to 3 then fax mech should be set to 4)....
If u r using DRPD(distingtive ring pattern i.e If u have one line and two numbers.....) then set double ring for fax and single for Phone or answering mech....or vice versa...