How do i set up my fax and dsl using the same phone line. i have a single dsl filter, and i keep having to unplug the phone line and plug in the fax to send a fax. since the fax isn't always plugged in, i can't receive faxes. someone mentioned a double dsl filter. can i go buy a second single dsl filter? where do all the lines go?
You can buy a splitter to put on your line so you can run both devices. They sell them at the dollar tree big lots and everywhere else usually, and range from .59 to $2. as far as another DSL filter ask a friend neighbor or co-worker if they have or had dsl and have an extra filter. If not then you can pick them up for a couple of bucks at radio shack
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Fax machine operation can be interrupted by DSL lines, however, because the DSL signal is also transmitted through phone wiring. This can result in a loss of data in the fax if steps are not taken to prevent it. Fortunately, this is not a difficult thing to fix.
Items you will need
Unplug the fax machine from the phone jack. Step 2
Plug your DSL filter into the phone jack. DSL filters are specifically designed to eliminate interference from the DSL line on your phone line. Step 3
Plug the fax machine into the phone line jack on the DSL filter. You can now use your fax machine and DSL line at the same time without risk of data loss or interference.
The fax machine needs to be setup to know if it is direct dial or on a phone network as well as tone or pulse. Use the utility screen on the fax machine to set it up. If you have DSL service on your phone line the fax machine will need a DSL filter on it.
The first thing I can suggest is you connect the unit to a known working regular unshared/non dsl phone line.
Check for dial tone.. if you get one.. place the unit in auto answer and call it using a cell phone etc.
If that works.. send a test fax.. at least you will know if the unit functions as designed.. chances are it will.
You do not mention if your DSL is via a Splitter (usually at the NID box) or filter.. or both however it sounds like a filter. A lot depends on how your phone outlets are wired.. if they are Daisy Chained.. you need to check every single filter and every single wall plate connection.. There are three basic wire routing techniques.. also known as Topology.. without knowing your style it is hard to diagnose.. regardless..
Some faxes are more likely to fail to any type of line "noise" than others.
You may need to replace the splitter.. or filter(s) or both..
I have seen broken wires behind the wall plate and even at the NID box on the side of the house. Often these wires appear connected until you examine them closely.
Again.. if you are not sure how the place is wired every jack should be tested. Even had lightning burn a needle sized hole in the phone line once causing a lot of line noise.. especially when it rained.
Disconnect the modem from the line and try the fax.. if it works.. you may have a faulty modem or a leaky port.. so to speak.. which would introduce line noise or interference to the voice line.
Finally as simple as this sounds.. check all he settings on the fax machine.. especially the tone/pulse setting. Obviously it should be set to tone.. these settings should not have changed.. but if it lost power.. worth checking.
Your problem is more than likely a DSL equipment related issue or a termninal connection issue then a fax machine problem.
First check the setup/configuration and make sure the Fax is set to answer on 1 or 5 rings. If the line is dedicated to fax then it can be set to answer after the first ring. Fax machine works off a modem that listens for the ring and handshake tones. If the machine has been hit with a lightening spike then the hearing portion may be dead. Translation: Your fax machine is Deaf and can not hear the ring. It will never answer and do the fax handshake required. If it is a new machine and still under warranty. Take it back as soon as you can.
If this is a fax machine installed at work. Be careful, some phone systems used in the corporate buildings have too high a voltage and will fry the modem/fax card.
If this is a home machine with DSL. Make sure the DSL line filter is applied correctly. It will be clearly marked Phone or DSL line. Do NOT connect the phone/fax line into the DSL line connection.
There you go. Stop by Radio Shack and pick up a DSL filter and hook it up to the wall outlet of your fax machine. If the DSL modem is next to your fax machine, plug the fax machine into the outlet marked as phone.
I just got done doing this to both of my offices. Typically the phone company will use your fax line to piggyback the DSL. All you have to do is make sure your DSL modem output goes to the fax line either through the wiring block in your office or directly to the back of the modem itself.
If u have DSL modem ..u need to have a splitter for the fone line.....and then....the connections need to be right...
Phone line to splitter -splitter to Fax mech(Line Jack)...
Make sure ur answering Mech rings are set more than the fax mech...i.e (if ur answering mech is set to 3 then fax mech should be set to 4)....
If u r using DRPD(distingtive ring pattern i.e If u have one line and two numbers.....) then set double ring for fax and single for Phone or answering mech....or vice versa...