Question about Samsung LNT5265F 52 in. LCD HDTV

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The sound on our new 52" Samsung TV is unacceptable

We purchased our Samsung TV a month ago from Best Buy in Loveland, CO. The sound is so garbled that we can only understand about 10% of what is being said. By contrast our old Sony TV still has perfect sound. Three technicians have looked at the problem and they all agree that the speakers are cheap, too small,and that they project the sound backwards instead of forwards. A $2000 TV should have perfect sound.We have attempted to manipulate the sound in the presence of the technicians but there was no improvement. I assume you fully stand behind your product. WHAT DO YOU PROPOSE TO DO ABOUT SOLVING THIS PROBLEM?

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Okay, at the risk of sounding like a ****, here's the deal: you bought a brand-name $2000 52" 1080p LCD. I bought the same TV, at the same price, in March of '08. So either you're lying about how old your TV is, or somebody took your money. Either way, $2000 for a picture of this caliber is/was a steal, so don't go whining about the price and how it should have perfect sound. The speakers are pointed backwards to reflect the sound off that pretty chrome bezel on the outsides of the set. Not an idiotic move on Samsung's part, as they wanted to hide the speakers, unlike many other TV manufacturers. Obviously, your speakers are blown, probably the result of someone playing the sound a bit too loud. This begs a query: why don't you have a giant beautiful TV like this paired with a sweet surround sound system? You don't even need an expensive surround set-up, even just a $200 home theater in a box would suffice. Oh, and by the way, I'm pretty confident this website has ZERO affiliation with Samsung, so I DON'T PROPOSE TO DO ANYTHING ABOUT THIS PROBLEM.

Posted on Jun 04, 2009

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Posted on Jan 02, 2017

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