Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Can't remove the canister of my dyson

I can't get the canister off to empty it. I have had it for years and have cleaned it after every use but now the canister will not come off,

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  • LB101 Mar 10, 2009

    I have the same problem!

  • jdubu2 May 11, 2010

    ok I assume you have pushed the button to release it, have you tried to keep button pushed down and then pull? I know it sounds too simple, but mine has done the same thing, but if I try to use more forse while holding button down usually works.

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5 Suggested Answers

  • 78 Answers

SOURCE: I can not open my dyson canister to empty it

if you take the bin off of the unit and try to pull the release trigger and it feel vry lose then you will find that the connector rod inside the cyclone has broken you will need to replace the cyclone unit as the rod comes complete with the cyclone

Posted on Oct 30, 2009

Vac Belts
  • 701 Answers

SOURCE: I would like to clean my Dyson DCO7. I have lost

Here is a link to a manual you can view:

Dyson DC07 Manual

Posted on Dec 09, 2009

  • 4088 Answers

SOURCE: Dyson Vaccum suction not strong enough

Look for an obstruction in the air passages at the bottom and where the air enters the canister. Make sure the HEPA filter is not plugged (take it out for a test). Hope this helps!

Posted on Mar 05, 2010

  • 910 Answers

SOURCE: I have a Dyson root

Is this something you've had for a while or just purchased?

What are you doing to try and remove the Cyclone & Canister from the Vacuum?

Posted on Jun 26, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: my dyson 15 wont turn on

    Hi there,

    Your DC15 is fitted with a safety device which shuts the cleaner down if it starts to overheat. This will usually be due to a blockage - the filter may also need a wash. The easiest way to check the cleaner for any blockages is to follow the steps shown in our online support guide:

    http://www.dyson.com/support/help.asp?article=813&product=DC15-ANIMAL

    In normal use, the filter needs washing at least once every 3-6 months. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it. For further guidance on doing this, please see the video below.

    Once the cleaner has been allowed to cool down for at least an hour, you should be able to restart it - and by washing the filter and clearing any blockages, you can prevent the issue from reoccurring.

    If you need any further assistance, get in touch with us directly by calling free on 0800 298 0298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Online Customer Support


    Posted on Oct 31, 2011

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    If you are meaning the DC24, like your post seems to be tied to, the manual can be found here:
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    Hi there,

    For guidance on emptying the clear bin from your Dyson DC16, please follow the steps shown in our online Support guide:

    http://www.dyson.co.uk/support/dc16/dc16/maintaining-your-dyson-machine/empty-the-clear-bin1/emptying-the-clear-bin-step-1


    If you're trying to remove the clear bin from the machine, you can do so by following these steps:

    http://www.dyson.co.uk/support/dc16/dc16/using-your-dyson-machine/how-to-remove-a-blockage/how-to-remove-a-blockage/check-cone-shroud-1

    I hope this helps - for any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

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    How do we remove the twin canister for cleaning from our DC11? It is over full and no matter what we have tried in terms of pushing in the "button' at the top of the canister/s and/or the...


    Hi there,

    For advice on removing and emptying your DC11's clean bin, please refer to our online support guide for this model:

    http://support.dyson.co.uk/support/dc11/dc11-all-floors/how-to-use-your-dyson-vacuum/emptying-the-clear-bin-step-1

    I hope this helps - if you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

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    Dyson Vaccum suction not strong enough


    Look for an obstruction in the air passages at the bottom and where the air enters the canister. Make sure the HEPA filter is not plugged (take it out for a test). Hope this helps!

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    Vacuum sounds funny and doesn't have any suction.


    I love the Dyson (DC07), but after 7 or 8 years it lost suction and needed some attention beyond filter cleaning. After much online research I found the few bits of advice that for me were the holy grail. After all of the standard stuff, clear clogs, clean filters etc..... In this order: 1) Remove & empty the canister, ***important****-leave the canister bottom lid open. 2) remove the three star screws at the top of the canister. It'll take a bit of pressure to pull the top up, there's a rubber seal. When you pull it up there will be a rod running down into the canister, leave it be, just pull up the top high enough to clear out any debris. 3) Put the top back on aligning the screws, when you lower it make sure the bottom of the rod engages with the hole at the bottom center of the canister, this is why you left the bottom lid open. Put the three star screws back in. 4) Turn the canister upside down, lid open, and keeping in mind this is thin plastic, gently tug upwards on the four fins that surround the bottom rubber seal. This part is held in by friction, so work your way around the four fins gently pulling until you work the ring they're connected to free. This will give you access to the inside of the canister. 5) remove the round perforated section by tugging upwards on it, set it aside with the fin part. 6) Take the canister to a laundry tub or large sink and holding it bottom up fill it with hot/warm water. Grasping the center section shake it vigorously and turn it upside down while shaking and a bunch of sh*t will come out. Repeat several times. 7) Dry thoroughly, you might use a hairdryer held to the center tube, but only if you can switch off the heat and use air only. Make sure its 200% dry, water will kill your machine 8) clean and replace the round perforated section 9) replace the fin section, I'd suggest pulling the round rubber part off of the fin part and setting it in place on the canister first, then follow with the plastic fin part. If you don't do it this way the rubber won't seat properly and the bottom lid won't close. 10) Close the lid, replace the canister, and staaaaaart suckin like it's brand new.

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    I have checked the machine for blockages, none found.However, the machines turns off after running for about one minute. Any ideas?


    The electric motor inside your Dyson has a built in over-current trip to protect itself (and you if it seriously overheated and caught fire). This normally automatically resets itself, however if the motor has just about had it, next time it is switched on it just trips again.

    The primary cause of motors overheating is that the filters are not cleaned or replaced frequently enough. Dont be fooled by Dyson's "lifetime filters". They need to be regularly cleaned and replaced when necessary.

    Replacement motors are avaible on eBay for about £25, however repalcing one requires good DIY skills and tools.

    Have a look at www.dysonmedic.com and see if you feel you can tackle it yourself. If not, take it to a repair shop or call the Dyson helpline.

    Dec 23, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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    My dyson seems to have lost suction?


    If the usual clog clearing and filter cleaning doesn;t work-> I love the Dyson (DC07), but after 7 or 8 years it lost suction and needed some attention beyond filter cleaning. After much online research I found the few bits of advice that for me were the holy grail. After all of the standard stuff, clear clogs, clean filters etc..... In this order: 1) Remove & empty the canister, ***important****-leave the canister bottom lid open. 2) remove the three star screws at the top of the canister. It'll take a bit of pressure to pull the top up, there's a rubber seal. When you pull it up there will be a rod running down into the canister, leave it be, just pull up the top high enough to clear out any debris. 3) Put the top back on aligning the screws, when you lower it make sure the bottom of the rod engages with the hole at the bottom center of the canister, this is why you left the bottom lid open. Put the three star screws back in. 4) Turn the canister upside down, lid open, and keeping in mind this is thin plastic, gently tug upwards on the four fins that surround the bottom rubber seal. This part is held in by friction, so work your way around the four fins gently pulling until you work the ring they're connected to free. This will give you access to the inside of the canister. 5) remove the round perforated section by tugging upwards on it, set it aside with the fin part. 6) Take the canister to a laundry tub or large sink and holding it bottom up fill it with hot/warm water. Grasping the center section shake it vigorously and turn it upside down while shaking and a bunch of sh*t will come out. Repeat several times. 7) Dry thoroughly, you might use a hairdryer held to the center tube, but only if you can switch off the heat and use air only. Make sure its 200% dry, water will kill your machine 8) clean and replace the round perforated section 9) replace the fin section, I'd suggest pulling the round rubber part off of the fin part and setting it in place on the canister first, then follow with the plastic fin part. If you don't do it this way the rubber won't seat properly and the bottom lid won't close. 10) Close the lid, replace the canister, and staaaaaart suckin like it's brand new.

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