Question about Panasonic BL-C20 Network Camera

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Never able to connect via viewnetcam

Was able to view my BL c20 through viewnetcam, two months ago it stopped connecting. I re-installed the camera, reset the router and am constantly blocked from viewing remotely. Logging into viewnetcam shows my account 'active/waiting'.
THis is ridiculous...does anyone know what to do? I configured the portforwarding in the router but the stupid router still insists on using AIM port and won't let me delete it or use that port
PS the modem is bridged and like I said- all was fine on my end until recently.

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