Question about Brother IntelliFAX 560 Plain Paper Fax

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Message on the brother fax 560 keeps saying top cover open

I shut the top and the message on the brother fax560 keeps showing me the message it wont go away how to clear it thank you

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  • Anonymous Apr 16, 2009

    Says "top cover is open". It is not.

  • suflex
    suflex Dec 20, 2017

    I'm having the same problem, I've opened and closed it repeatedly. I've inspected it while open and I don't see anything that appears broken or out of the ordinary. I've tried powering down and that doesn't work either. I've tried everything I can think of and it still say's "Top Cover Open".



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Posted on Jan 02, 2017

  • 30 Answers

SOURCE: brother fax 560

check the cover sensor arm if it still in place or check the cover hinge or lock if its still good.

Posted on Jul 29, 2008

  • 158 Answers

SOURCE: brother fax 560

Try this: Press MENU, select FAX, then scroll down to REMAINING JOBS. If any jobs are displayed , you can choose to print them. To print from the fax memory, first exit out of the MENU functions totally. Then, press MENU,2,5,4. Next, press START. After all faxes in memory have printed, press STOP/EXIT button. Check REMAINING JOBS again, if it is clear, fax memory should be clear, Also.If the fax machine has a PRINTER function, press the JOB CANCEL button to clear the print Queue.

Posted on Aug 09, 2008

  • 2120 Answers

SOURCE: brother fax machine fax 560 is not working to fax or to receive

Check the phone line with a regular phone.

Posted on Dec 19, 2008

  • 827 Answers

SOURCE: Instruction manual for Brother Fax model 560

Go to can download the entire manual. On the Brother site, go to DOWNLOADMANUALS AND PRODUCT DOCUMENTATION, and follow the instructions fordownloading what you need.


Chris (ziraffa)

Posted on Jan 11, 2009

  • 6 Answers



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1 Answer

Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?

Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
  • Check the messages on the display of your Brother fax machinemag-glass_10x10.gif. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
  • Misfeeds
  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

  • Aug 02, 2010 | Brother IntelliFAX 560 Plain Paper Fax

    1 Answer

    LED Message on Brother Intelifax 4100e says replace drum; drum has been replaced, but message is still showing

    follow the instructions below:

    1. Open the front cover.
    2. Press the Clear key.
    3. Press 1 to reset.
    4. Close the front cover, pressing firmly on each side until they click into place.

    Sep 01, 2009 | Brother IntelliFAX 4100 Laser Fax

    1 Answer

    Where is the top cover switch? I can't find it.


    This is the manufacter's official manual link:

    On page 63 it shows you how to open the top cover. You must open the front cover first then open the top cover by pressing the blue levers on both sides of the top cover.

    It also has a diagram.

    Hope this helps!


    Jul 17, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

    1 Answer

    My Brother 560 says top cover open when the cover appears closed.

    Make sure the covers are completely closed. Open each section an close it making sure it closes with a click. Also check for covers under other covers.

    Hope this is of some help.

    May 09, 2009 | Brother IntelliFAX 560 Plain Paper Fax

    1 Answer

    FAX 560 Brothers displays message "Memory Full"

    Do you have faxes in memory? You may need to either erase faxes in memory or print them out.
    Printing a Fax in Memory
    If you have Fax Storage ON for remote retrieval, you can still print a fax in the
    memory when you are at your machine:
    1 Press Function/Set, 8, 4.
    2 Press Start.
    3 Press Stop.
    (See Turning On Fax Storage, page R-2.)

    Apr 04, 2009 | Brother IntelliFAX 560 Plain Paper Fax

    1 Answer

    Change toner error brother 2820 mach has new brother toner ctg

    with machine on, open front cover, press the "options" button, you should see "replace drum?" press the "start" key then 1 then 0. display should show accepted for a couple of secs. then show cover open. close front cover and message should be gone. if not, you will have to contact Brother.


    Jan 23, 2009 | Brother IntelliFax-2820 Laser Fax

    1 Answer

    My brother fax 560 will send but will not receive

    you will have to go into the machine set up where it say send and receive scroll up to where it says easy receive and press set. good luck brother tech

    Jan 14, 2009 | Brother IntelliFAX 560 Plain Paper Fax

    1 Answer

    Drum problems

    After reinstall the new drum unit, keeping the front cover open.
    Press Clear/Back.
    Press 1 and when the LCD shows
    Accepted, and close the front

    Jul 17, 2008 | Brother MFC-8220 Fax

    1 Answer

    Brother fax 560

    check the cover sensor arm if it still in place or check the cover hinge or lock if its still good.

    Jun 30, 2008 | Brother IntelliFAX 775 Plain Paper Thermal...

    1 Answer

    Cover open

    The control panel opens to give you access to the scan glass and orginal feed rollers. There are clips either side which keep the cover down with time they can become weak and not hold down the cover correctly. While the control panel cover (top cover) is open carefully bend the clips outwards a little for more pressure. Also these type of machine can also read cover open messages when there is a jam inside. Check for jams including in the drum unit.

    Jan 28, 2008 | Brother IntelliFAX 2800 Laser Fax

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