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It's simple. You shoulopen the flap that covers the cartridges, gentlyremove the empty cartridge, it will slide to the center. Then you need to remove the sticky tab on the metallic piece at one end of the new cartridge. Insert the new one inside the printer. If you have any problems, look for the manual according to your product model and download it here Canon Printer service manuals
There could be a bad sensor inside that looks at the inks, or you need to go to printer properties under maintenance, and reset the count. Usually it resets after installing new inks if the power is on.
I've had the Canon i9100 since 2003 and have excellent photo printing results. In 2009 it started playing up and I'd gt some banding. More recently, black didn't want to print. It was as though the black ink in the print head got dry some days.
April 2010 - The colours started printing strange and I bought a brand new print head and installed it. Only takes a minute. Still had an issue with photo printing. Black and white was excellent but colours weren't true.
Found advice online to try cleaning the print head to print head carrier electrical contacts by rubbing them with a rubber eraser.
I did that and now I'm getting perfect colour photo prints again.
I had been thinking about buying a new A3+ printer but this is old printer is now working as good as new.
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