Question about Dell Inspiron 1501 Notebook
It is related to bios enabled computrace models. It has happened twice to my dell 1525 I bought it 12/08. The software used to image your recovery partition is incompatible with the two tiny hidden partitions computrace uses. Computrace gets corrupted and shuts you down like you stole the laptop through no fault of your own. All of you data is still there so don't worry.
According to dell, you have to remove the hard drive, download your correct bios from their site using another computer of course, and while the hardrive is still removed, flash the new bios and then reinstall the hardrive and it should work fine with all your data intact.
I found this tech update at dell's website this problem goes back to 2005 but the most recent update was dec. 2008 and includes many laptops including the 1500 series.
Computrace freaked out and completely disabled your system. You can send it back or follow the instructions in the update if you are out of warranty.
I am a graphic designer so I needed to finish a project, so I did this to get it running again, backed up my data, and sent my laptop back for a replacement.
I have included part of the update and the Dell web link for you below.
Certain Dell™ Portable Systems Display a Black Screen with a Flashing Cursor when Booting from the Hard Drive
This issue only occurs on Dell portable systems that shipped after Oct. 31, 2005, and have the following configuration:
I hope this helps.
Posted on Feb 19, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 20, 2014 | Dell Computers & Internet
Jun 10, 2013 | Dell Inspiron N5040 Black New
Feb 04, 2013 | Dell Inspiron Computers & Internet
Jun 15, 2012 | Acer Aspire 5732Z-4855 Notebook
Jul 10, 2011 | Dell Studio 17 Laptop
Jan 23, 2011 | Computers & Internet
Dec 14, 2010 | Dell Optiplex 755 Desktop Desktop Computer...
Jul 18, 2010 | Dell Inspiron 531s Desktop Computer
Feb 17, 2010 | Dell E173FP 17" LCD Monitor
Oct 18, 2009 | Dell Inspiron 6000 Notebook
263 people viewed this question
Usually answered in minutes!