Question about Gestetner DSm627sp All-In-One Laser Printer

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Gestetner DSM627 Service Code Problem

Hello
I turned on machine & the wrench sign is lit up. It says error sending email. We dont use it for email, only copy & print. The code on screen says sc865 but on top it says call service sc873. I did the clear mode 107 & held down clear. I did this a few times but it still comes up. Anyone who can help?

Thanks

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  • Tony Feb 19, 2009

    Thanks very much. It still has a problem so a new HDD must be in the works.


    Thanks again

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  • 86 Answers

These SC errors are related to the Hard disk.
Re - enter SP mode: Clear, 107 and press and hold Stop button for 3 secs.
Enter SP 5832-008 and press #,(Mail Tx data) to initialize the HDD. Then switch off and on the machine.
If still with error, replace the HDD.
Attention not to change any others SP modes - very sensitive settings!

Good luck and please rate me, thanks.

Posted on Feb 19, 2009

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Posted on Jan 02, 2017

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