We have 2 Panafax 585s on the same phone line. I'm trying to stop one from receiving faxes, but allow sending from both. I've set one to Telephone mode, but it still receives automatically. I then enabled password mode, but now we are getting lots of connection issues.
Short of unplugging the one machine, how can I stop it from receiving?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It sounds top me that the phone line has been put inot the wrong jack on the fax. There are generally two or three jacks to plug your phone line into. Look for the jack that has the letter L or the word "Line"
Any other jack will not allow reception but oddly enough allows transmission( outgoing)
I quick way to really determine if the line could be a problem is try dialing your fax from another phone ,like a cell phone and just listen. What do you hear, noise, a recording, or do you hear the squelch tone that your fax machines should be putting out. If not then the line could still be the problem. Also if you recently switched to a DSL line then you should get a DSL filter and install it inline on your fax line. Also does your fax ring like it's trying to pick-up? If so, do you have the reception mode incorrectly set to TAD or manual mode.
It could be a compatibility issues between the two faxes. If the other fax is particularly old its communication speed could be too slow for your fax.
Also don't rule out the line on there end. Many times in my job I've had Telephone company's check the line remotely and say its ok but its not until they come out to site that they find an actual fault.
Do a manual reception. Put your fax reception mode from automatic to manual. When the fax rings in pick up the line with the hook or speaker phone button and then press the start button. This rules out a fair part of the line correction. If you can receive of course.