Question about Kenmore Progressive Bagless Upright with Inteli-Clean SystemVacuum

1 Answer

Kenmore Vacuum Model #37020 has VERY POOR suction!

Within three months of owning this vacuum we had to replace a belt...then we found out it was put together with the wrong belt!!! This is the worst vacuum I have ever owned! Sears won't take it back. I started talking with Sears before the machine was even one year old and they said they can't help me! What can I do? It was an expensive machine and it's a piece of ****!

Posted by on

  • vickylarson Feb 18, 2009

    I went to the Kenmore website and they had no email address for Kenmore under customer care. They had a phone number listed and of course that put me through to Sears. I was on hold for 30 minutes waiting to talk to someone in the warranty department. When they finally answered, the operator had put me through to the wrong department...the Nordic Track customer service! ARGH! I can't find a Kenmore number or email address anywhere. Does anyone know where I could find this?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 547 Answers

Get ahold of kenmore them selfs leave a complaint www.kenmore.com

Posted on Feb 18, 2009

  • albert getty
    albert getty Feb 18, 2009

    1 888 kenmore this is the number you need to call

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

What causes poor suction on model ud40270? It seems like a lot of air is blowing out the front where the filter is.


Susan:

First, remove and clean or replace all of the filters in the machine. There is an inlet filter above the dirt collection cup. and an exhaust filter at the front lower part of the top of the vacuum head. If either filter is clogged, you'll get poor suction. Also lay the machine on it's back, and check the tunnel where the dirt goes up into the machine (behind the beater bar) to see that it is not clogged.

Jan 08, 2015 | Filter Vacuums

1 Answer

Why is my vacuum spitting out dirt as I vacuum?


Hi, it's Ambrai from Crucial Vacuum.

This usually means that your vacuum isn't suctioning properly. Your brush roll spins and picks up debris, but if it is not suctioned up, the debris will go back on to your carpet.

Poor suction can be caused by a clogged hose or a dirty filter. First, remove the hose from the vacuum. Toss a coin down your hose and if the coin does not come out of the other end, your hose is clogged and you will need to clean it. If it comes out of the other end, your hose is not clogged. To check if your filter needs to be changed, open the dirt bin canister and remove your filter. For optimal performance, it is recommended to change your filter every three to six months.

You can purchase direct your replacement filters from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/kenmore-dcf1-dcf2-filter.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.



Ambrai Brown
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

May 07, 2014 | Kenmore Progressive Bagless Upright with...

1 Answer

Power head and wand has no power. Unit is less than 4 month old.


Hi, I had the same problem with mine and found that if you plug the power head directly into the handpiece (bypassing the telescopic wand) and it worked only proved the problem is in the telescopic wand. The problem as I found was a broken terminal in the end that connects to the powerhead (female socket). As it is a non repairable part means replacement at $100AUS I have had my machine for 3 years and in this time have replaced the both powerhead once and the wand twice within 2 years of owning the machine. The wand has now gone faulty again 4 months after replacing it and consequently Electrolux only warranty spares for 3 months which I think is poor! Its a great machine but a little too delicate even if it is only used for domestic operations once a fortnight! I paid $700 for my Oxy3 3 years ago and wont be buying another Electrolux product due to poor service (customer and product):((

Dec 22, 2010 | Electrolux EL7020A Oxygen 3 Ultra Canister...

3 Answers

The brushes will not turn when on and cannot move them even manually


Drive belt has most likely broke and jammed inside the power head. Remove the bottom plate on the power head and replace the drive belt.

Oct 07, 2009 | Kenmore 25512/ 25513 Progressive Canister...

1 Answer

Bissell cleanview vacuum poor suction


The next thing that you need to do is replace the belt. Even if it's not cracked or worn, many times it's too loose, and it won't turn to rotor efficiently.

Believe it or not, just replacing the belt may be all that you need to do!

Jul 07, 2009 | Bissell 3594 CleanView PowerTrak Bagless...

1 Answer

Suction only with attachments but none otherwise


Remove the brush roll and then fit everything back as normal. Then switch on. Put your hand to the sole plate - if you can feel suction coming through as you would normally vacuum then it could be a motor seizure. However if you can't feel suction then there's a clog between the main dust channel and the main hose pipe/where the hose comes out the back of the vacuum.
Once that's done then put the brush roll and belt back. You may find that the belt may have to be replaced if its broken.

Mar 27, 2009 | Vacuums

3 Answers

The beater won't turn


Un-plug the vacuum.

Turn the vacuum cleaner over and pop off or unscrew the bottom plate. The most common things are broken belt, clogged beater bar (usually hair), bad beater bar bearings, or the beater bar and belt is just plain worn out and needs replacing. If the brush nubs are very worn, replacing the belt alone won't help much.

Clean as much debris, hair etc as possible out of the unit. If you have a can of air like the type used to clean computer key boards, blow out the area and the motor if possible. Do this in a ventilated area or somewhere where it will not mess up your house.

Mar 06, 2009 | Kenmore 23612 Progressive PowerMate Bagged...

3 Answers

Kenmore progressive upright canister vacuum


Hello, Trish. It sounds like the belt needs to be replaced. You can purchase a belt for you vacuum at any Sears or probably even a local department store and are very easy to replace. Just go to you local Sears and ask an employee to direct you to the vacuum accessories department and you should find the replacement belt. Be sure to write down the model and what type of vacuum it is (i.e. Type U, Type Y, etc.). Hope this was helpful. Please take a few seconds to rate how helpful this suggestion was. Thanks and good luck!

Sep 12, 2008 | Kenmore Progressive Bagless Upright with...

1 Answer

Low suction on Eureka spinduster vacuum cleaner


The belt has stretch enough so as to not drive the brush roll under load. Try a new belt.

May 10, 2008 | Eureka 2971AV EZ Kleen Bagless Upright...

Not finding what you are looking for?
Kenmore Progressive Bagless Upright with Inteli-Clean SystemVacuum Logo

268 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Roger Potts

Level 3 Expert

694 Answers

kakima

Level 3 Expert

98694 Answers

Are you a Kenmore Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...