Question about Sony Playstation 3 (PS3) Console

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My Playstaion 3 shut down

I downloaded an update and the sysytem stop working. It not taking any disks.

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  • Anonymous Feb 18, 2009

    i have the same prmb my disc get scracht on a ps3

  • leslie_deans Feb 25, 2009

    Thank you for your help. I will try it and let you know.

  • leslie_deans Feb 25, 2009

    You were right. They are charging me $149 = tax.

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  • Master
  • 2,653 Answers

Sony just screwed you. For some reason some PS3's just don't take the firmware update correctly, especially if you updated with a disc in the drive. If you're under warranty with Sony you're fine, otherwise get ready to pay $150 for something they're responsible for. Best thing to do is to call Sony @ 1-800-345-SONY. Make sure you tell them that you just updated the firmware and immediately after your problem occured...they might fix it for free...they should at least.

Posted on Feb 20, 2009

  • RescueTechLA
    RescueTechLA Feb 25, 2009

    I'm working on getting a DIY tutorial up on how to replace the drive yourself. Should be up soon.

    If you follow it you should save about $100. :)


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