Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Changing the HEPA filter on a DC17 Animal

DC17 Animal Filters

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  • Matt Gilroy Feb 18, 2009

    I Have replace the accessible filter under the canister and I also bought a HEPA filter. I know dyson says you never have to change it but i would like to.

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Just took my Dyson in and yes my HEPA needed changing. It's under the right wheel (as you're looking at the machine); you can see it through the "vents" above the wheel. The screw is on the bottom of machine.

You will probably need a Torx (star) 15 screwdriver -- that's what Dyson seems to use everywhere.

Posted on Apr 03, 2009

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There are two filters in the DC17, the washable one and the Hepa filter. They say it is a lifetime filter, not. My vacuum is 2 years old and I was told by the authorized repair dealer you need to change it once a year. He said you could burn the motor if not, it runs about $40.00 plus labor if you can not figure how to change, which the manual does not mention.

Posted on Dec 05, 2009

  • hapidc17ownr Mar 02, 2011

    getcdt is right about the location of the Hepa filter and the type of screwdriver needed. I ordered a new Hepa and changed it out myself. At the time, my DC17 was three years old and the Hepa was pretty nasty so dl582 is right about needing to change it annually, which I will do from now on. I only thought my machine was working well until I changed out the both of the filters. Works like new now! Fabulous!!

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Hi Matt, it's Jack at Dyson.

DC17's HEPA post-motor filter captures microscopic allergens, and carbon dust from the motor. It's engineered to last for the lifetime of the vacuum without maintenance. In normal use, we wouldn't expect it to need to be replaced with a new one, and therefore it's not designed to be easily accessible to the user.

Only the pre-motor filter needs washing, and we recommend doing this once every 6 months using cold water without detergent. Ensure the filter is completely dry before replacing it - this may take at least 24 hours.

If you're concerned that the HEPA filter may need replacing, it's worth contacting our experts directly to discuss this. We can take you through some simple troubleshooting checks to identify and help resolve any issues with your DC17.

When you have your vacuum easily to hand, please give us a call on 1-866-693-9766 (US) or 1-877-397-6622 (CA) so we can provide further assistance.

We'll look forward to speaking with you.

Posted on Dec 16, 2014

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There are THREE screws holding the cover plate on. TWO Torx 15 and ONE small phillips. The small phillips is on the back side of the unit, along with a Torx 15. The filter has a lip that needs to be seated in a ring next to the motor. Very difficult to get a new filter seated in the ring. Also, the Dyson manual specifically states to NOT use detergent to clean the filters.

Posted on Dec 14, 2014

  • Mike Riter
    Mike Riter Dec 15, 2014

    Scratch that.... there is only ONE screw that holds the cover plate on for this filter. It is at the back of the machine about an inch and a half in from the rear wheel. It is a phillips head screw, the tor screws hold the motor housing together. Don't take the tor screws out unless you absolutely have to, and make sure your tor driver has a magnetic head.

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No need to replace.
Remove ALL accessible filters, pick off all loose fluff, hairs etc, hand wash several times in a warm detergent solution, squeeze out excess water and DRY THOROUGHLY before replacing.

Posted on Feb 18, 2009

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