Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

5 Answers

Changing the HEPA filter on a DC17 Animal

DC17 Animal Filters

Posted by on

  • Matt Gilroy Feb 18, 2009

    I Have replace the accessible filter under the canister and I also bought a HEPA filter. I know dyson says you never have to change it but i would like to.


5 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Just took my Dyson in and yes my HEPA needed changing. It's under the right wheel (as you're looking at the machine); you can see it through the "vents" above the wheel. The screw is on the bottom of machine.

You will probably need a Torx (star) 15 screwdriver -- that's what Dyson seems to use everywhere.

Posted on Apr 03, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

There are two filters in the DC17, the washable one and the Hepa filter. They say it is a lifetime filter, not. My vacuum is 2 years old and I was told by the authorized repair dealer you need to change it once a year. He said you could burn the motor if not, it runs about $40.00 plus labor if you can not figure how to change, which the manual does not mention.

Posted on Dec 05, 2009

  • hapidc17ownr Mar 02, 2011

    getcdt is right about the location of the Hepa filter and the type of screwdriver needed. I ordered a new Hepa and changed it out myself. At the time, my DC17 was three years old and the Hepa was pretty nasty so dl582 is right about needing to change it annually, which I will do from now on. I only thought my machine was working well until I changed out the both of the filters. Works like new now! Fabulous!!


  • Official Brand Answer
  • 2,572 Answers

Hi Matt, it's Jack at Dyson.

DC17's HEPA post-motor filter captures microscopic allergens, and carbon dust from the motor. It's engineered to last for the lifetime of the vacuum without maintenance. In normal use, we wouldn't expect it to need to be replaced with a new one, and therefore it's not designed to be easily accessible to the user.

Only the pre-motor filter needs washing, and we recommend doing this once every 6 months using cold water without detergent. Ensure the filter is completely dry before replacing it - this may take at least 24 hours.

If you're concerned that the HEPA filter may need replacing, it's worth contacting our experts directly to discuss this. We can take you through some simple troubleshooting checks to identify and help resolve any issues with your DC17.

When you have your vacuum easily to hand, please give us a call on 1-866-693-9766 (US) or 1-877-397-6622 (CA) so we can provide further assistance.

We'll look forward to speaking with you.

Posted on Dec 16, 2014

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 1 Answer

There are THREE screws holding the cover plate on. TWO Torx 15 and ONE small phillips. The small phillips is on the back side of the unit, along with a Torx 15. The filter has a lip that needs to be seated in a ring next to the motor. Very difficult to get a new filter seated in the ring. Also, the Dyson manual specifically states to NOT use detergent to clean the filters.

Posted on Dec 14, 2014

  • Mike Riter
    Mike Riter Dec 15, 2014

    Scratch that.... there is only ONE screw that holds the cover plate on for this filter. It is at the back of the machine about an inch and a half in from the rear wheel. It is a phillips head screw, the tor screws hold the motor housing together. Don't take the tor screws out unless you absolutely have to, and make sure your tor driver has a magnetic head.

  • Poppyseed
    Poppyseed Jun 18, 2017

    Yay! Thanks for this! Done...


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 135 Answers

No need to replace.
Remove ALL accessible filters, pick off all loose fluff, hairs etc, hand wash several times in a warm detergent solution, squeeze out excess water and DRY THOROUGHLY before replacing.

Posted on Feb 18, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Very little suction at beater brush.

Hey, this is Leland with Crucial Vacuum,

If the brush bar is not working properly there may be several reasons.

Firstly, the motor may be the problem. If you hear any noises while the machine is running, you should contact the original manufacturer for trouble shootingsolutions.

Secondly, your vacuum may be in need of new parts. By changing either the brushroll or belts, you should be able to increase the quality of the suction.
You can purchase replacement parts for the DC17 direct from Crucial Vacuum with freeshipping and an exclusive 10%coupon for readers, use code: FIXYA10

Feb 11, 2016 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

My dyson is 8months old now its lost suction the brush turns thats it.

Hi there,

Sorry to hear you're having difficulties with your DC17. If the cleaner doesn't seem to be performing as well as usual, you may need to wash the filters, and check for any obstructions. The easiest way to locate and remove any blockages is to follow the steps shown in our online support guide:

Under normal use, the filters should be washed at least once every 3 months. The correct way to do this is shown in our video guide:

Hopefully this should resolve your issue. However, if you've tried these steps and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 1866MYDYSON - or if you email your details to, someone will get back to you as soon as possible.

Kind regards,

Dyson Customer Service

Aug 09, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Hepa filter

you generally dont clean hepa filters .. you replace them .. temporarily you can tap them on the driveway to loosen up the big particles .. but the filter normally is replaced ... there are some filters that are washable in hot soapy water .. but hepa filters are normally not ..

Jun 06, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Remove hepa filter

Turn the Dyson on its back as if you were servicing the beater brush and on the RH side you'll see the filter housing for the HEPA and a T-15 Torx screw. Remove this screw and then remove the cover for the HEPA filter.

May 27, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer


Hi there! This is John from Jerry's Vacuum Sales in Modesto Ca. Are you using any type of carpet fresh product on your carpet? If so the fine powder is leaking onto the filters and causing them to clog. Discontinue use and over time the problem will correct itself.
I hope this was helpful.

Feb 16, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Dyson collecting debris/hair, ect on top of hepa filter?

Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!

Feb 09, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Dyson DC17 Animal Bagless Upright Cyclonic Vacuum Logo

4,321 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts


Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18384 Answers

Dyson Solutions...
Dyson Solutions...

Level 2 Expert

102 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides