Question about HP Officejet 5610 All-In-One InkJet Printer

2 Answers

Wrong cartridge in hp5610; can't remove it

Put the black cartridge in the slot for color cartridge. getting cartridge jam error. can't remove it. suggestions how to get it out? very hard to access the cartridge area

Posted by on

  • battwood Mar 04, 2009

    Same problem. Someone put the black cartridge in the color slot and now I can't get it out!

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

This happened to me and this is how i solved it. take a pair of plyers and grab the cartridge from the sides and pull. it took a couple of tries and it came right out, intact and the printer resumed working properly.

Posted on Aug 04, 2009

  • kventuro519 Aug 04, 2009

    Note: before working on your printer to remove the lodged cartridge as indicated above, turn off the printer to avoid possible electrocution.

  • kventuro519 Aug 04, 2009

    Note: before working on your printer to remove the lodged cartridge as indicated above, turn off the printer to avoid possible electrocution.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Pry up on the black cartridge holder (the cradle that holds the black and color cartridge) then push down and pull the cartridge toward you and out.

There is a tab on the cartridge that is not clearing the tab on the cradle, by prying up on the main black cartridge cradle\holder you allow the tab on the ink cartridge to have enough room to clear and release so it will slide out. I just fixed my uncles printer w\ this problem.. I hope this helps.

Posted on Jan 28, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother hl-3045 jam inside


Had the same problem, called help center and fixed it!!!
Problem occurred when i tried to print colour labels from Word.
Black cartridge printing worked fine.
When using manual feed (pull down black panel in front which says 'brother'- you'll get the message for this if printing labels
you must open the back door of the printer.
got 'paper jam inside' error message.

Here's what I did and somewhere along the way, something worked.

Turn and unplug machine
take out all drum cartridges (all 4)
Take out the black belt (everything you can remove has a green arrow or tab- easy)
check to see if there's any paper in there- there was no paper in my case.
separate the drum from the cartridge for each colour and check the colour roller and the fuser film roller- don't touch them- no paper stuck that i could see
put them back together carefully.
Put the belt in and then the 4 cartridges
do a test run- mine still showed error message- paper jam inside
switch black with each cartridge and do a test run for each. When i switched with yellow - didn't work, magenta- didn't work- cyan- WORKED!!!- the colours were messed up on the document but it went through and printed without the error message.
Here's the sequence of what colour cartridge went in which spot.
Yellow in black slot
magenta in yellow slot
cyan in magenta slot
black in cyan slot.
then i switched them back to the way they are supposed to be and tried to print again and it worked!
the colour is amazing on this printer- i had the trouble right from the beginning after installation.
hope this helps.

Nov 21, 2012 | Brother HL-3045CN Laser Printer

4 Answers

I have a HP Color Laserjet 2025. I recently replaced the color cartridges and when I tried to replace the black toner cartridge I got the message - "remove the shipping lock on the black toner...


My suggestion is to put the 2 cartridges next to each other and look at them as closely as you can. There has to be a difference between the one that works and the ones that give the error.
Something that just occurred to me. Check the slot where the black cartridge sits. Check it for something that could have fallen off the original cartridge and is wedged in the slot. Compare the slot with another cartridges slot.
Because one cartridge works and others don't, it tells me it's a physical(hardware) problem not electrical.

Jul 07, 2011 | Office Equipment & Supplies

1 Answer

Paper jam light on permanently, printer is jammed


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Nov 25, 2010 | HP DeskJet 970cxi InkJet Printer

1 Answer

The problem is cartridge error.I cannot print.what will i do?


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Nov 24, 2010 | HP Officejet 4355 All-In-One InkJet...

2 Answers

I HAVE A PAPER JAM. ALL THAT IS LEFT IS A SMALL PIECE OF PAPER. PLEASE TELLO ME WHAT I DO NOW.


It's almost definitely a bad exit sensor (known design flaw by Samsung). Go to YouTube and watch this video: 5fJHykzkfww

You can get the part on eBay for about $10 and it's a fairly simple 15 minute fix.

Nov 04, 2010 | Samsung CLP-315W Laser Color Printer

1 Answer

My printer isnt feeding paper in straight and it keeps on jamming and saying that there isnt any paper.. is there anything i can do to esay fix it???


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Oct 25, 2010 | Office Equipment & Supplies

1 Answer

I put the black cartridge #56 into the tricolor in an HP 5610 Off


It just is "jammed" into place, like a round peg into a square hole.
Use a bit more strength, in order to "unjam" it.

Or, if you are not comfortable, take it to a qualified printer technician,
and let him/her remove it.

Nov 19, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP C6280 with new ink cartridges shows cartridges empty


First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
don't succeed, remove the cartridge and
reinsert it into the slot again and press
on it hard till it clicks.
Then your printer should work properly.
Hope this is of some help. Bud

Feb 03, 2009 | HP C6280 All-in-One Printer

1 Answer

924 says that black ink cartridge not installed


Hmmm....that sounds to be an issue with the ink cartridges...

You might be using ink cartridges purchased other than Dell or Staples...since these are the two who sell Dell Ink.

If thats not true, then take out both the cartridges in the printer.

Lets isolate the issue

1. Try only Black cartridge on Color slot(right). If you get Install both ink cartridges error, then its an issue with the Black ink cartridges and if you get message that install Black ink cartridge then its an issue with the prrinter.

2. Now install only color cartridge on Black cartridges slot(left), If you get color cartridge missing then its an issue with the Black cartridges which you are using and if you get install both ink cartridges then its an issue with the black slot on printer.

3. If issue found to be with Black ink cartridge then wipe the Nozzles(bottom) of the ink cartridge with lint free cotton cloth from back to front 5-6 times.

4. Also try replacing the ink cartridges purchased only from Dell or from Staples. Purchased from somewhere else or refilled might not work.

5. If issue found to be with printer, then i would suggest you to purchase new printer then.

Hope this fix the issue

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Error- no ink cartridges


First make sure you are placing the right
color cartridge into the right slot.
Most Printers are touchy about the
installation of ink cartridges. If the
instructions say to press the cartridge
into the slot until you hear a loud click,
that's what they mean. If at first you
don't succeed, remove the cartridge and
reinsert it into the slot again and press
on it hard till it clicks.
Then your printer should work properly.
Hope this is of some help. Bud

Mar 18, 2008 | Epson Stylus Photo RX700 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet 5610 All-In-One InkJet Printer Logo

445 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...