Question about Xerox Phaser 8400 Laser Printer

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Message: Fault 37,000 44

Message above shows up on my xerox 8400 printer front panel

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  • claude427 Feb 18, 2009

    Can't get the to the Web Site, the printer locks up on this error code

    Thanks, Claude

  • claude427 Feb 18, 2009

    Fault code is 37,008.44:41013, Serial Number RPCO45780
    THANKS


  • claude427 Feb 18, 2009

    Thanks

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  • 124 Answers

Most likely you need the latest firmware update.
Go to the following page to download it.

ftp://ftp.tekcolor.com/ftp_dir/1059067876/W9NT2000/NA/File%20Downloader%20Utility.exe

Thank you for using Fix Ya!
Please let me know if the problem continues.

Please don't forget to rate the overall satisfaction of this solution.

Posted on Feb 18, 2009

  • 1 more comment 
  • Frank Simard
    Frank Simard Feb 18, 2009

    Ok. I have found more information on your issue. Was the Fault code 37,000.44? Can you check that again?

  • Frank Simard
    Frank Simard Feb 18, 2009

    What does your serial number start with?

  • Frank Simard
    Frank Simard Feb 18, 2009

    Ok I went to your manufatuer website and looked up the Fault Code and it says the following.

    Based on the problem description provided, we have determined that your printer needs service.



    Please turn your printer off and use one of the methods below to make arrangements for service:






    If using the local service provider website, please perform the following steps:




    1. Enter your zip code in the space provided.



    2. Choose a mileage distance. The search will locate a Service Provider within the specified range if available.



    3. Click Go. The web site will return a list of Authorized
      Service Providers (ASP) with their company name, address, phone number,
      and fax number.

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2 Answers

What is the Xerox Phaser 8400 printer error code 07.010.43:43923? Much appreciated. Thank you.


Try this:

The printer has encountered an error state without the benefit of a code. Turn the printer off for 30 seconds, then power back on.
If the Printer Error message returns, press the i button on the printer's front panel. The actual error or fault number should be displayed. Note the error or message and search the knowledge base for the error.

Also:

Based on the problem description provided, we have determined that your printer needs service.
Please turn your printer off and use one of the methods below to make arrangements for service:
If using the local service provider website, please perform the following steps:

  1. Enter your zip code in the space provided.

  2. Choose a mileage distance. The search will locate a Service Provider within the specified range if available.

  3. Click Go. The web site will return a list of Authorized Service Providers (ASP) with their company name, address, phone number, and fax number.

Feb 12, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 8400 Front Cover Open


Yes, there is an OPEN/CLOSE sensor that is sending wrong "status" information to the printer.

Jun 01, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox fault 37,004.40 : 134924


Hi,
It tends to be the problem of heater assembly in printer .Ensure you have proper power supply to printer , if there is any interruption of power then printer won,t be having enough power to function properly and you get this error message . To solve these problem completely you need to contact service person to get it serviced .

Hope this helps.

May 03, 2010 | Xerox Phaser 8400 Laser Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8400 Fault 37,008.44:9490


this is a Preheater error 37,008.44 I will put the link below so you can see how to fix it the repair for that error is on page 105
https://www.office.xerox.com/partners/products/Phaser8400/SQRG/8400_85XX_Service_Manual.pdf

Jul 23, 2009 | Xerox Phaser 8400N Thermal Printer

1 Answer

Service message: Fault 37,004,40:50081


Hi abonk:
This is your problem.

37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps

May 22, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Error in xerox phaser 8400


37,004.40: PEST - Printhead Reservoir 0 disconnect. Reservoir 0 is not drawing
the expected power from the supply.

One of the printhead cables may have come partially unplugged. Also, an ink spill on the circuit board could lead to this problem.

Apr 13, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Fault code


well..it's a system error code..is this an older machine, by chance?




Aug 20, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox phaser 8400 fault


I have the same problem. Xerox says they need to send someone out and can not tell me what this code means.

Prior to the error I have having light streaking on the page. Took everything apart and cleaned and it worked OK for 2 days then returned to streaks.

If anyone knows what to look for please offer assistance.

Jul 24, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox Phaser 8400


There is a flag sensor on the registration assembly that is possibly broken.

Sep 07, 2007 | Xerox Phaser 8500/DN Printer

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