Question about Trilogy Alarm Lock T2 TRILOGY® Digital Locks DL2700

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Trilogy dl 2700 serries digital lock program managers code

I have the trilogy dl 2700 series digital lock, I can get the master code to react and open the door, however I can't get it to go to an access code. I put in the master code then al 11 al managers code of 393 and nothing happens. what am I doing wrong. I am the maintenance tech for my park. thank you Norm

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First you need to know if you have a standard 2700 or the new enhanced version, it makes a big difference. Press any 2 buttons then star, if you get no response it is a standard version, if it beeps several times it is the new version. If it is the standard version, disconnect the battery and press any button. Now you are at factory default. Reprogram the master code, remember the master code and the operating code must b e the same length. 12345 A 1 A new master code A new master code. The master code is the only code that needs to be entered twice during it's programming. To set a manager code press; master code A2A new manager code, to set a new user code; enter master code or manager code A11A new user code. The programming must be done during the lock's unlock window so write down the procedure you intend to use to make things go quicker, if you need more time you can change the unlock window, it is probably set at the factoy 5 seconds. Press master code A45A4, this will give you a 20 second window to program the lock, when you are finished change the lock back to 5 seconds, press; master code A45A1, keep the open window short to conserve batteries.

Posted on Jun 24, 2009

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1, enter manager code 393 then Q11Q then new code 999
2, with in 5 seconds enter Q11Q999
Note new code must be same length as manager code

Example 393Q11Q999

Rob Broome Locksmith UK

Posted on Mar 30, 2009

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1 Answer

Reprogram master code


on the keypad press the following...
(old master code) wait for green light
press and hold AL key until multiple beeps are heard. this puts you into program mode.
TO ENTER NEW MASTER CODE press the following keys:

  • AL 1 AL (new code) AL (confirm new code) then press the star key
  • to EXIT program mode hold down any key for 3 seconds
  • test new master code

Jun 23, 2014 | Trilogy Alarm Lock T2 TRILOGY® Digital...

1 Answer

I came home from vacation and the red LED was steady on. I replaced the batteries, and reset the master code. Everything seems to work, but the red LED is still on steady. How do I turn this off?


I have reviewed the installation and programming literature for the DL 2700 and there is no mention of circumstances where the red LED should stay on. For your convenience, I am providing the web link to Alarm Lock, the manufacturer of Trilogy, where I find the installation and programming instructions:

http://www.alarmlock.com/tech_library_instruction_manuals.asp

These links on this tech support page are in the format of PDF files. If they don't open for you, you need to install Adobe Reader first. You can get the free download for Adobe Reader here:

http://get.adobe.com/reader/

Concerning your problem, I would expect that the constant-glowing LED may drain the batteries over time and prevent your lock from working. I urge you to give Alarm Lock a call at this number
800-252-5625 during regular business hours (East coast) and request Technical Assistance.

I hope you are able to resolve this quickly-and inexpensively!

Aug 07, 2011 | Trilogy Alarm Lock T2 TRILOGY Digital...

1 Answer

Where can I find instructions for installing a T2 Trilogy Unit


Go to this page for Alarm lock, the manufacturer:
http://www.alarmlock.com/tech_library_instruction_manuals.asp
where you will find it listed under the heading
Trilogy DL installation manuals
http://napcosecurity.com/download/DL2700_WI835_INST.pdf
and the programming instructions under
Trilogy DL programming manuals
http://napcosecurity.com/download/DL2700_OI209A.37_PROG.pdf

These digital manuals are .PDF files. If they don't open for you, it is because you need to install Adobe Reader on your computer first. So here's the link to download the installation file for Adobe:
http://get.adobe.com/reader/
A note of caution regarding the installation: a printout of a template will probably be scaled down by your printer and therefore not be true dimension.

Hope this helps. Good luck with your installation!

Jul 22, 2011 | Trilogy Alarm Lock T2 TRILOGY Digital...

1 Answer

Were do i get battrrey pack for dl 2700


According the installations instructions for the DL 27, the DL2700 uses five AA-size 1.5 volt alkaline batteries.See Page 11 of the installation instructions:

http://napcosecurity.com/download/DL2700_OI209A.37_PROG.pdf

Apr 20, 2011 | Trilogy Alarm Lock T2 TRILOGY® Digital...

1 Answer

We have a Trilogy lock that when you turn the handle from the outside and push down, the plunger only goes in 1/2 way. When you lift up - it works normal.The inside handle retracts the plunger both (up and...


I've included a link to the installation instructions for the DL 2700 lock, which is a PDF file requiring Adobe Reader or similar program be installed to open the PDF:

http://napcosecurity.com/download/DL2700_WI835_INST.pdf

Scrolling down to page 8 of the instructions (Troubleshooting) indicates that if the lever will not fully retract, then the lock is either not full engaged with the latch or is misaligned, or that the lock is not centered on the door.

This link:

http://alarmlock.com/tech_library_instruction_manuals.asp

takes you to the tech support page, where you can find more documentation or contact their Customer Support directly.

Good luck!

Apr 01, 2011 | Trilogy Alarm Lock T2 TRILOGY Digital...

1 Answer

We have a Alarm Lock DL2700 series lock. I need to change the Master Code but it does not work by the process given in the Programming sheet.It does not accept the new code.


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

First find out if you are dealing with a D2700 or the newer enhanced version. Press any 2 buttons and *,if you get a green LED and 6 beeps it is the new version.

You will also find contact information on theirs site for further technical assistance.

Good luck!

Jan 11, 2011 | Trilogy Alarm Lock T2 TRILOGY® Digital...

1 Answer

I have a Trilogy DL 2700 lock on my secure facility, we changed the code about 2 weeks ago, the green light is active however the door handle part is not locking today and people are able to enter with...


This is the website for Alarm Lock, the manufacturer:

http://www.alarmlock.com

First find out if you are dealing with a D2700 or the newer enhanced version. Press any 2 buttons and *,if you get a green LED and 6 beeps it is the new version.

Then please contact them for technical assistance.

Good luck!

Oct 21, 2010 | Trilogy Alarm Lock T2 TRILOGY® Digital...

1 Answer

DL 2700 Alarm lock malfunction with constant alarm


I have had this happen on a 3500 and I had to replace the keypad assy. But, you may want to try to restore factory settings just to see if it resets. Disconnect the battery pack and hold down any number key for 10 seconds (this bleeds off any charge that may be in the capacitors). Reconnect the battery and within 3 seconds, press and hold the "A" key. After hearing 6 beeps, release the "A" key and wait for 5 seconds for the lock to re-lock (listen for 1 beep and red LED).
If successful, this will reset factory settings, which means the master code is now 1 2 3 4 5. If you need a programming manual, go to www.alarmlock.com At the top of the home page click on "support". Scroll to the bottom of the support page and click on Technical Library. Scroll down that page and find "trilogy DL programming manuals" and under that click on "download DL2700 enhanced instructions". I hope this is some help!

Feb 22, 2009 | Trilogy Alarm Lock T2 TRILOGY® Digital...

2 Answers

Code change for trilogy lock D2700


First find out if you are dealing with a D2700 or the newer enhanced version. Press any 2 buttons and *,if you get a green LED and 6 beeps it is the new version. Old version remove battery and press any button. New version remove battery, press any number for 10 seconds,release, reconnect battery, press and hold the A button within 3 seconds, 6 beeps, release A button. the lock is at default and ready to program. To program new version 12345 A1A new combo A new combo this will set a new master code, if you are only using 1 code to open the lock this should suffice.

Jan 27, 2009 | Trilogy Alarm Lock T2 TRILOGY® Digital...

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