Question about HP PSC 1315 All-In-One InkJet Printer
HAS BEEN WORKING GREAT. YESTERDAY IT DECIDED TO QUIT PRINTING AND 1st SHOWED A MESSAGE "PAPER JAM". NOW IT SAYS "READY" BUT STILL WILL NOT PRINT. I HAVE INK AND CHECKED ALL THE BASIC THINGS...CONNECTED, PLUGGED IN, ETC... PLEASE HELP FAYE
Unplug the usb from the back of the printer. shut down the computer.
Make a copy by placing something on the scanner glass on top and pressing copy.
if it copies that means the hardware is okay.
reconnect the usb and reboot the pc. it would start printing any spooled up print jobs that got jammed when the paper got jammed.
if that dont work look at the bottom right and see if there is a printer icon at the bottom right. if there is double click on it and cancel all pending jobs.
if the copying dont work that means the paperjam killed the printer and you need a new one.
rate if you got a fix . if not you know what happened.
Posted on Feb 18, 2009
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Posted on Jan 02, 2017
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