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I have a HP deskjet 2100 all in one. It will not print a copy from the computer. It will scan and copy. Just not copy from the pc.

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Hello sir; I suggest you replace a computer cable see what happen.

Posted on Feb 18, 2009

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6ya6ya
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What error are you getting? Are you trying to copy directly on the printer or are you using the HP software to do it?

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A good idea would be to follow the link below, its takes you to the HP website and small program that you can install and run a test on your printer setup to isolate the problem. I suspect it will be a simple driver not being loaded on you computer.

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Error message?
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Copy - completely related to hardware.
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uninstall and reinstall the full version software from Hp for the operation system of your computer.

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If you can't get it to scan an image then you might have to have it brought to a repair center. How often do you use the copy function? Scanning function?

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