The lens will not retract. I power it on and it sounds like its opening up , and when i shut it down it sounds like its moving to close but nothing is happening. When it is on it sounds like the lens is trying to focus
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Re: lens wont retract
When the lens will not retract and camera is not functional (no picture ondisplay, and does not shoot) , and you already tried replacingbatteries with a new fresh set (ensure please) , and then restartingcamera with no memory card inside, then camera is faulty.
Try aneasy fix by pushing gently the lens (do not force them, just help them)while you turn off camera at same time. Try also switching the modeselector.
If still no luck , then the camera must be disassembled to fix the problem.
Possible reasons are :
Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
Main board faulty.
Ribbon cable to main board broken or connector defective.
If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.
If the camera is less than one year old will be replaced by manufacturer.
If your warranty is expired you can get an estimate for repair frommanufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
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i called the company (1-888-553-4448) olympusamerica.com and they told me to send it in and they will repair it for 70.95 plus a 6months warranty because i cant find my reciept. they also said what eva is wrong with it they will be able to repair it, but if u have ur warranty u can send it to them it wont cost u anything because u have ur reciept.
Don't try and manually push in the lens at first...the buzzing is a warning letting you know that something is wrong with the camera. By accidently removing the batteries during shut down you interupted the shut down sequence. Try and turn on the camera and immediately press the play button on the back. This should reset the camera. If not and if you are under warranty it needs to be serviced. If you are not under warranty then you can try and push the lens down. Don't use a lot of force but try and gently do it.
I have the same/similar problem. I could hear the camera attempting to retract the lens. Camera shut down after timeout.
Disassembled camera & found two teeth missing from plastic gear in gearbox attached to lens motor. Don't know yet if part(s) are available.
Camera had light use. Patheticly short life & that Kodak didn't use stronger nylon gears. Bought a barely use Kodak P880 recently, & the autofocus died shortly after. Web search showed others had same failure. I'll never buy another Kodak camera.
It sound like a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
You sound as if you don't want to waste money on this camera. You could try to gently pull the lens straight. If it's leaning to the right then pull the lens to the left. Don't use brute force but it's possible to realign the lens this way. If it works you'll hear a click and the lens will look straight. Switch on and see if it retracts. I'd only use this as a last resort because you can cause additional damage if it's overdone. But believe me I've seen it done and I've done it myself with about a 40% win rate.