Question about RIM BlackBerry Bold 9000 Smartphone

1 Answer

Reload software 507

HELP HELP What should i do?

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  • Anonymous Feb 23, 2009

    PC wont even recognise BB

  • bentalkuwait Mar 06, 2009

    the same problem i have in my BB but with number 552

    reload software 552

  • Ososa38 May 17, 2009

    I tried update my BB 8820 and during the download it told me that my USB was not charging and it gave me a 507 error now I canot get back into my BB at all and the device manager won't recognize my BB. I unplugged it from the front of the PC and went straight on tot he back and still nothing. Can someone help please?

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1 Answer

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  • Master
  • 541 Answers

Cause:
This error message can have the following causes:

While using the Application Loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.
All data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.
The Power Management feature on the computer turns off the USB ports.
The BlackBerry smartphone is connected to a laptop computer using a docking station.

--------------------------------------------------------------------------------

Resolution
The following are possible resolutions for this issue.
Cause 1

While using the Application Loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.
Resolution 1

Complete the following steps:
Verify that you have the BlackBerry Device Software installed on your computer. For instructions, see KB03295.
If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
If a third-party program, such as a virus scanner, is using the same communications port (COM port) as BlackBerry® Desktop Manager, close the third-party program to free the COM port for use.
If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
Open BlackBerry Desktop Manager and double-click the Application Loader icon.
Use the Application Loader tool to install the BlackBerry Device Software.

--------------------------------------------------------------------------------
Cause 2

All data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.

Resolution 2

Complete the following steps:

Open BlackBerry® Desktop Manager and double-click the Application Loader icon.
Use the Application Loader tool to install the BlackBerry Device Software.

--------------------------------------------------------------------------------
Cause 3

The Power Management feature on the computer turns off the USB ports.
Note: This resolution is for Windows® XP users only.

Resolution 3

Complete the following steps:

On your computer, click Start > Settings > Control Panel.
In the Control Panel, double-click the System icon. The System Properties window opens.
Click the Hardware tab of the System Properties, and click Device Manager.
In the Device Manager, double-click Universal Serial Bus Controllers.
Right-click the first USB root hub, and click Properties.
In the Properties window, click the Power Management tab.
Clear the Allow the computer to turn off this device to save power check box.
Repeat steps 5 to 7 for all other USB root hubs.
Restart your computer.
--------------------------------------------------------------------------------

Cause 4

The BlackBerry smartphone is connected to a laptop computer using a docking station.

Resolution 4

Complete the following steps:

Disconnect the docking station from the laptop computer and connect the BlackBerry smartphone directly to the laptop computer using a USB cable.
Re-install the BlackBerry Device Software using the Application Loader tool.

Posted on Aug 12, 2009

5 Suggested Answers

  • 10 Answers

SOURCE: how do i reload 507 software step by step

What you need to try to do is reinstall the blackberry OS (operating system) on your device.

Assuming you have AT&T

First install Blackberry desktop manager it should be in the CD that came with the phone.

If you can't find it download it https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=5E695511C1F9656B8E3E63DAB060F469

Then download the OS software for your phone https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4
and Install it.

Connect your phone to your computer and start Desktop manager

Click on application loader, on update software click start, click ok on USB pin selection.

when you get to the device backup and restore options, click settings and make sure backup options box is unchecked and device data boxes are both checked, click ok, click next, skip the email signup stuffs,and finish.

After the software is installed the phone should boot back up.

Posted on Jul 13, 2009

  • 3 Answers

SOURCE: Reload 507

cant say this enough www.crackberry.com this sight is a must have for any blackberry user

Posted on Jul 13, 2009

noobcybort
  • 199 Answers

SOURCE: my blackberry is frozen.

U r blackberry is juat telling u that its programs is corrupted and needs reinstallation

Get its operating software and install then ur phone will work fine


bye

Posted on Sep 08, 2009

  • 44 Answers

SOURCE: my blackberry storm says reload software 507? I am

contact any authorised service centre near by and reload it

Posted on Mar 20, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Hello, I have got a BB Curve 8520 with the Reload software 507 message. Any easy solution?


Welcome to Fixya.

Error 507 simply means the OS is not present on the device.

Connect your 8520 back to the USB cable into your computer and run Desktop Manager > App Loader again. It should recoognize the device, connnect and process the installation.

If you need specific instructions, read here:

Blackberry OS Solution

Thanks for using Fixya.

Jul 01, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

While i update mine blackberry curve 8520.by mistake i click on wipe option.all data has wiped.it shows me reload softwere: 507 please help me out


if you have deskstop blackberry software... 1, PLUG IN YOU CELFONE IN LAPTOP. 2. RUN DESKSTOP BLACKBERRY SOFTWARE 3. CLICK CONFIGURING UPDATE STEP BY STEP AUTOMATIC ONLINE UPDATE

Jan 29, 2011 | RIM BlackBerry Curve 8520 Smartphone

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Reload software 507


how to wont reload software 507 for bb 8220 flip?

Jan 09, 2011 | RIM BlackBerry Pearl Flip 8220 Cellular...

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Reload 507


cant say this enough www.crackberry.com this sight is a must have for any blackberry user

Jul 13, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

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How do i reload 507 software step by step


What you need to try to do is reinstall the blackberry OS (operating system) on your device.

Assuming you have AT&T

First install Blackberry desktop manager it should be in the CD that came with the phone.

If you can't find it download it https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=5E695511C1F9656B8E3E63DAB060F469

Then download the OS software for your phone https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4
and Install it.

Connect your phone to your computer and start Desktop manager

Click on application loader, on update software click start, click ok on USB pin selection.

when you get to the device backup and restore options, click settings and make sure backup options box is unchecked and device data boxes are both checked, click ok, click next, skip the email signup stuffs,and finish.

After the software is installed the phone should boot back up.

Jul 12, 2009 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Help


jvm 507 means the operating system on your blackberry needs to be reloaded. there are several resources to walk you through the process of reloading. It involves using the Desktop Manager Software as well as the Client software for your specific Blackberry device. Could even be a newer version of client software. Just reload the software and it should work just fine.

Aug 29, 2008 | RIM BlackBerry 8700c Cellular Phone

1 Answer

8700g phone securty lock


a 507 means that the blackberry's software is corrupted. the solution for this is the reload the software on your device. for this your will need two bits of software from the provider's website. the blackberry desktop manager and the client software for your phone. your provider will help you with this process.

May 22, 2008 | RIM BlackBerry 8700c Cellular Phone

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