Question about Durabrand Portable DVD

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I need the Durabrand phone number

I bought my son The Durabrand surround sound system with the dvd player from walmart for christmas & the button on it pushed in & broke. We talked to the electronics dept. @ walmart & they said to call Durabrand & send it back & they will send a new one cuz there is an automatic 1year warranty. I cannot find their phone number so i can call them. That is what i need.

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  • Durabrand Master
  • 19,396 Answers

You need to contact Funai customer support, that produces durabrand.

Here is the contact form: Contact Funai Customer Support.

By phone you can call Durabrand Products 800-242-7158 in US, add 001 if calling from outside USA.

Posted on Feb 18, 2009

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1 Answer

After playing, dvd unit smells and quits playing. Saw online that there was a recall on ones bought at Walmart. I purchased at walmart but they said to contact Durabrand.


Recall on certain models of Durabrand DVD:

Pink: UPC 1799934100, Model No. 1002 PINK
Silver: UPC 1799901002, Model No. 1002
Purple: UPC 1799932100, Model No. 1002 PUR

https://www.cpsc.gov/Recalls/2009/wal-mart-announces-recall-expansion-of-durabrand-dvd-players-due-to-fire-hazard

Jan 14, 2016 | Durabrand DVD-1002 DVD Player

Tip

Durabrand Prtable DVD problems?Give your local Walmart manager a try.


Firstly, thanks to Bubbabear64 for clarifying the Durabrand production fiasco and for his suggestions. After trying the 1 -800 number on the back of the DVD player (which is out of order as the company is defunct), I called 1-800-925-6278, a Walmart Corporate number. My concern was recorded and that same evening, I received a phone call from the GM of the Walmart where I had purchased the DVD player. He was more than willing to rectify this problem and without hesitation offered me a full refund of the purchase price. He was pleasant and made sure I was satisfied. In retrospect, I don't think it is necessary to phone the Walmart headquarters as I did. I'm sure every Walmart manager is aware of this problem with Durabrand and will offer a refund in lieu of the non-existent manufacturer's one year warranty. Certainly, Walmart should have been more forthcoming in dealing with a problem they knew existed long before the consumer did. However, my advice is to call the GM of your Walmart first and give him or her a chance to help you. They do want to keep your business!

on Aug 12, 2008 | Durabrand PDV-709

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I need help hooking up my tv and dvd player to my surround sound


for your dvd player you just go from audio out on the back of the dvd played to the audio in on the surround sound. and you would do the same for the tv if it has an audio out. your surround sound shoud have more than 1 audio in. and then when you swicht from tv to dvd you might have change the channle, setting, source, or what ever it might be called on the surround sound. and if your tv does not have a audio out contact me at swinginflames@gmail.com and i try to help you. hope that works :)

Feb 22, 2009 | Durabrand 5.1 Surround Sound Computer...

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My dvd players won't work


no. they should last longer. however electronics from walmart have been known to not hold up. i bought a 20 dollar dvd player from best buy like 4 or 5 years ago and it still works perfectly today.

Dec 04, 2008 | Durabrand DVD-1002 DVD Player

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Need replacement charger


Durabrand portable DVD players are no longer supported by Wal Mart because the manufacturer of the DVD players went out of business last year. Ripoffreport.com has several complaints about the product line. WalMart has been replacing the units for exchange.

Jul 14, 2008 | Durabrand DUR7 Portable DVD Player

1 Answer

Durabrand portable dvd player dur-7


Duarbrand portable DVD players are no longer supported by Walmart because the company contracted to manufacture them is no longer in business. Ripoffreport.com has several complaints on the product line. Walmart has been exchanging the item.

Jun 28, 2008 | Durabrand DUR7 Portable DVD Player

5 Answers

Problem w/ Company of Durabrand


I found out this info on the web:

"Here is some info for the Durabrand 7" portable DVD player, there is a one year parts warranty by Initial Technology Inc and 90 days labor. you have to contact them directly. 800-216-5156 You must have the date of the receipt, but they said that you can have the unit scanned at the store for the purchase date. By the way, my DVD player worked perfectly until my son spilled milk on it, and then I had no problems getting the company to fix it (I did have to pay some labor charge).
After one year though, you have to take it somewhere else. Intial Technology will still help troblehoot over the phone though."

Also a link to this site:
http://18002526123.com/durabrand/

One suggestion i to make sure that the disc is clean. You can also try cleaning the laser lens on the DVD player. Try that first. When I owned my repair shop, a lady brought in a VCR and said the last shop said the heads were bad and wanted $100.00 to replace them. I took at look at it and turns out the heads just needed cleaned. Doesn't hurt to get a second opinion.

Good Luck!

- Jim

Jan 24, 2008 | Durabrand DUR7 Portable DVD Player

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Need accessories for portable dvd player...


I was tol Funi makes the Durabrand for WalMart, Try this addy http://www.funai-corp.com/support/contact.asp Good Luck

Mar 19, 2007 | Durabrand PVS1966 Portable DVD Player

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