Question about Dell 0Y3740 Keyboard

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One of my letter keys is not working!!!!

The key in between Y and I is not working, My laptop is not old any tips on how to resolve the problem is appreciated.

Regards
Ash

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  • ss1987 Mar 20, 2009

    One of my keys with the 'greater than' and 'less than' symbols doesn't work, instead of those symbols appearing when I type, I get these symbols - (`) and (~) with the Shift key.

    Please help. I have a Dell Inspiron 1525 laptop - less than 3 months old.


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You may have to disassemible the keyboard and cleaned the leads or switchs, or contacts with some alcohal and non lent cloth.

re-assemible the keyboard and spray a can of compressed air threw the keypad to remove any type of mterail that may stop the key from making any contact with the contact switch.

you will have to do both of these steps to rule out a bad key and have to replace the whole keyboard.

there is a company that sells labtop service manuals for repairing and fixing and assemible and dis assemible os any type of labtop you could every think of and the web site is called:

www.9manuals.com

rodgandysr

Posted on Mar 07, 2009

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Posted on Jan 02, 2017

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Reply to this issue from Logitech Tech Support:
Thank you for contacting Logitech Technical Support. My name is Susan and I will be assisting you with Incident # xxxxxx-xxxxxx .

I understand that the keys on your keyboard are not responding except the F lock key and the battery indicator key. Please correct me if I misunderstood you.

It appears that your keyboard might be encrypted during first installation.

To try and resolve this issue, I would like you to try and decrypt your keyboard. You can refer to the steps below on how to do this:

1. Press Ctrl + Alt +F12 key on the keyboard.
2. Press the Connect button on the receiver.
3. Press the Connect button underneath the keyboard.
4. Press the ESC key on the keyboard.

Once you have performed the steps above, test the keyboard in simple text applications such as Notepad or MS words to verify if the problem persists.

Additionally, you can try the following steps should the steps above was unable to resolve this incident:

a. Press the Connect button on the receiver for 10 seconds.
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This would help to isolate the cause of the incident that you are experiencing.

If this does not address your question, please update this incident, describing the results after following my suggestions. Or, if you prefer, you can contact us directly by the phone numbers listed below.

Thank you for choosing Logitech.


Sincerely,

Susan
Logitech Customer Support
www.Logitech.com/support

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you cant get self service suggesion,give to service engeneers,because keyboard wants some servicing
regards
prasanna

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